Field Service Specialist - Lehi - Solenis

    Solenis
    Solenis Lehi

    19 hours ago

    Description

    What You'll Do

    Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.

    We are hiring a Support Engineer to join our Food & Beverage (F&B) technical service team In this role, you will support customers in food and beverage production facilities, ensuring that treatment chemicals, sanitation solutions, and monitoring equipment are used safely, effectively, and in compliance with food safety standards.

    You will work closely with plant operations, quality, and sanitation teams—as well as Solenis Account Managers—to optimize treatment programs that support product quality, operational efficiency, regulatory compliance, and equipment performance.

    Other responsibilities include:


    • Assisting Sales Account Managers in the design, implementation, and optimization of treatment and sanitation programs for F&B customer sites


    • Communicating account activity, service results, and customer needs to Sales Management


    • Identifying and supporting growth opportunities within existing customer facilities


    • Performing routine service rounds, including water/process testing, KPI monitoring, and system audits to ensure safe and effective program performance


    • Generating detailed service reports after each visit and maintaining accurate inventory records


    • Troubleshooting technical issues involving feed systems, monitoring equipment, or process conditions; escalating as needed and working with Account Managers on corrective action plans


    • Supporting customer compliance with industry standards such as HACCP, GMPs, and internal quality/sanitation programs


    • Analyzing program performance data and assisting with optimization recommendations


    • Participating in ongoing technical training to advance product, safety, and food‑plant knowledge

    What You'll Bring


    • Bachelor's Degree; or relevant Food & Beverage, industrial, or technical experience


    • Experience in Food & Beverage processing environments preferred (dairy, beverage, meat/poultry, packaged foods, etc.)


    • Valid Driver's License and acceptable Motor Vehicle Record


    • Strong xhmxlyz mechanical and electrical aptitude


    • Ability to occasionally lift and carry 50 pounds


    • Strong problem‑solving ability


    • Customer‑focused mindset; ability to build relationships across plant operations, QA, sanitation, and maintenance teams


    • Strong written and verbal communication skills


    • Reliable work ethic and ability to work independently


    • Comfort working in hot, cold, wet, or sanitary plant environments

    Perks


    • Competitive health + wellness benefit plan


    • Continuous professional development with opportunities for advancement


    • Recharge with 15 days of paid time off


    • Competitive salary and bonuses


    • 401(k) Plan


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