Service Coordinator/QP - Wilmington, United States - Liberty Corner Enterprises Inc

Description

Job Details

Job Location
Buncombe County - , NC

Position Type
Full Time

Education Level
4 Year Degree

Salary Range
$40, $45,000.00 Salary/year

Description

PURPOSE OF THIS POSITION:
The primary purpose of this position is to provide support and clinical supervision to all team members regarding implementation of an individual's Plan of Care.

ROLE AND RESPONSIBILITIES

• Ensure NC licensure standards and Medicaid guidelines are followed.

• Develop plans of care for individuals supported.

• Monitor all services that the team provides to ensure that they are being executed in accordance to the plan of care.

• Supervise all direct care team members in the implementation of supports.

• Act as a liaison between Liberty Corner and all outside agencies involved in provision of or arrangement for services of individuals supported.

• Ensure that the records of all individuals supported are maintained properly according to NC licensure standards.

• Assist Lead Direct Support Professionals in creating and maintaining a budget for each site.

• Provide monthly supervision to all members of the care team including but not limited to corrective action, continuing training, one-on-one meetings, and annual paraprofessional.

• Ensure that all time worked by team members is documented correctly and turned in to the finance department in a timely manner.

OTHER POSITION REQUIREMENTS

• Ensure the promotion and protection of individual human rights; ensure confidentiality of any information related to persons receiving residential supports; ensure that individuals keep and maintain personal possessions; ensure that persons are free from abuse, neglect, exploitation, or punishment.

• Provide encouragement to individuals to achieve specific skills or behaviors in independent living, socialization, meal preparation, budgeting, money management, and recreation and leisure activities.

• Monitor the overall health and safety of the individuals served including providing information to medical professionals (psychiatrists, general practitioners, specialists, etc.). Assuring that issues and concerns about health and safety are brought to the attention of team members when they arise; and that direct care staff are communicated with regarding treatments and interventions.

• Facilitate staff meetings. Attend meetings and staff training as requested.

• Communicate effectively and follow instructions, both oral and written.

• Maintain program standards as required by regulatory agencies.

• Demonstrate effective interactions, training techniques, and interventions for direct care staff.

• Turn in billing and all other required paperwork on time.

• Demonstrate and model effective interactions, training techniques, and interventions.

• Other duties as assigned by the Operations Director, Human Resources Director or Executive Director.

• Monitor the daily activities of staff and ensure they are completing responsibilities efficiently.

• Consult with the HR department regarding staff performance and issue written and/or verbal warnings as necessary. Review consultations with the HR department to ensure all disciplinary action is conducted in accordance with state and federal regulations.

• Accuracy is essential in all aspects of this work. Accuracy and timeliness in record keeping is critical to the agency adhering to state, licensure, and rules to avoid penalties and paybacks.

QUALIFICATIONS AND EDUCATION REQUIREMENTS
The required minimum qualifications for this position include:

• Bachelor's degree in a human service field

• 2 years full time, post-bachelor's degree accumulated MH/IDD/SU experience with the population.

• Valid NC driver's license, acceptable driving record and appropriate automobile insurance

• Satisfactory background check and Healthcare Personnel Registry report

• Proficient and confident with applicable software, hardware, and technology

• Competency in the following areas: technical knowledge, cultural competency and awareness, analytical skills, decision-making, interpersonal skills, communication skills, clinical skills, person-centered practices, evaluation and observation, crisis prevention and intervention, professionalism and ethics, community living skills and supports, health and wellness, community inclusion and networking, empowerment and advocacy, safety, education, training, and self-development

PHYSICAL EFFORT
This position requires the staff member to be able at any time to physically perform the following tasks:

• Sitting
• Standing
• Bending
• Lifting
• Fine motor and gross motor skills
• Climbing and descending steps