No more applications are being accepted for this job
- Assign and evaluate the work of subordinate staff
- Resolve complex problems to ensure patient services are met
- Evaluate new products, equipment, and systems in order to make recommendations for improved operations
- Identify educational or training needs
- Make final decisions on selections
- Evaluate performance, and take disciplinary action when necessary
- Full administrative and professional responsibility for planning and directing the MSA's activities
- Responsible for extracting and analyzing data in order to provide reports in support of performance measures to senior management
Supervisory Medical Support Assistant - Salem, United States - Department Of Veterans Affairs
Description
Summary
The incumbent serves as a Supervisory Medical Support Assistant in Access and Scheduling Management Service, Salem VA Medical Center. The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information. The incumbent will interface with personal computer (PC) applications as well as numerous Vista applications. There are 2 Supervisory Medical Support Assistant (MSA) vacancies, one for Mental Health and one for Primary Care.
Duties
Supervisory MSAs at this level plan and direct programs and have full responsibility for supervising at least one subordinate MSA team leader, supervisor, or equivalent administrative patient support staff. Duties include, but are not limited to:
Telework: AdHoc
Virtual: This is not a virtual position.
Position Title/Functional Statement #:Supervisory Medical Support Assistant (Outpatient Clinics)/PD000000
Relocation/Recruitment Incentives: Not authorized.
Permanent Change of Station (PCS): Not authorized.
Financial Disclosure Report: Not required.