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- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Bilingual- Spanish and English
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Customer Service Representative - Grand Rapids - Jessica Fitzgerald - State Farm Agent

Description
Customer Service Representative
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
About the Role
This is an exciting opportunity for someone who is passionate about delivering exceptional client experiences and wants to enhance their career in insurance sales.
Key Responsibilities
The successful candidate will be responsible for:
Resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of community members.
Benefits
We offer a range of benefits, including:
Requirements
To be considered for this role, you should have:
Salary Estimate
$45,000 - $65,000 per year, depending on experience.
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customer service representative
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