- Meet and greet customers in a professional, friendly, and timely manner
- Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
- Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
- Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
- Place outgoing calls for callback management, and miscellaneous calls as assigned
- Assist to assess condition of rental upon return
- Notify Management of any known customer problems
- Notify Management of any known vehicle problems and any required vehicle maintenance
- Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
- Must be at least 18 years old
- High School Diploma or G.E.D. required
- Must have a minimum of 1 year of customer service experience
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
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Return Agent- Cleveland Hopkins Airport
2 days ago
Enterprise Mobility Inc Cleveland, United States PermanentOverview · Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development · We are a multi-billion dollar industry leader that is rapidly expanding ...
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SSP Group Cleveland, United States Full timeJob Description · Shift Supervisor-CLE · $18-$20 per hour. · Hiring Immediately · Full-Time and weekend availability required. · Meal plans and more. · Do you want to grow your hospitality career with an exciting and growing organization. Look no further. At SSP America, we ...
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SSP America Cleveland, United StatesJob Description · Shift Supervisor-CLE · $18-$20per hour. · Hiring Immediately · Full-Time and weekend availability required. · Meal plans and more. · Do you want to grow your hospitality career with an exciting and growing organization. Look no further. At SSP America, we are co ...
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SSP Group Cleveland, United StatesJob Description · Shift Supervisor-CLE $18-$20 per hour. · Hiring Immediately · Full-Time and weekend availability required. · Meal plans and more. · Do you want to grow your hospitality career with an exciting and growing organization. Look no further. At SSP America, we are c ...
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Job Fair-Cleveland Hopkins Airport-5/23
1 week ago
Hudson Group Cleveland Hopkins International Airport, United StatesHudson, North America's largest travel retailer · is hosting an onsite hiring event for all open positons · (Sales Associate, Bookstore Associate, Food & Beverage team members) · Earn the $300 Sign-On Bonus · Daily Pay · Tuition Assistance Program · Health/Vision/Dental Insura ...
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Job Fair-Cleveland Hopkins Airport-5/9
1 week ago
Hudson Group Cleveland, United StatesHudson, North America's largest travel retailer · is hosting an onsite hiring event for all open positons · (Sales Associate, Bookstore Associate, Food & Beverage team members) · Earn the $300 Sign-On Bonus · Daily Pay · Tuition Assistance Program · Health/Vision/Dental Insura ...
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Paradies Na Cleveland, United States Full time** Vino Volo Cook Cleveland Hopkins Airport-Full Time with Benefits** · **Job Category****:** Food & Beverage **Requisition Number****:** VINOV008200 Showing 1 location **Job Details** · **Description** · Your career deserves... **MORE** OPPORTUNITIE · **Paradies Lagardre is ...
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Dufry Ltd Cleveland, United StatesHudson, North America's largest travel retailer · is hosting a Virtual hiring event for all open positons · (Sales Associate, food & beverage associates, stock associates & Bookstore Associates) · Earn the $300 Sign-On Bonus · Daily Pay · Tuition Assistance Program · Health/Visio ...
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Enterprise Rent-a-Car Group Elyria, United StatesMeet and greet customers in a professional, friendly, and timely mannerProvide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, ...
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Enterprise Rent-a-Car Group Elyria, United StatesMeet and greet customers in a professional, friendly, and timely manner · Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrade ...
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Family Medicine Job in the Metro Ohio Area
1 week ago
The Curare Group Cleveland, United StatesDestination community in northern Ohio, right on lovely Lake Erie, seeks a qualified, Family Medicine or Internal Medicine physician for an outpatient practice opportunity. Incoming physician would have an established patient panel. Enjoy beautiful lakeside communities, parks, re ...
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Full-Time Sales Associate
4 weeks ago
Johnston & Murphy Cleveland, United States Full timeJohnston & Murphy - Cleveland Hopkins Intl Airport [Sales Associate / Team Member] As a Sales Associate at Johnston & Murphy, you'll: Use J&M sales tools to implement and obtain sales objectives; Consistently deliver World Class Service; Describe merchandise and the difference be ...
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Cleveland Ohio Orthopedic Sports Job
1 week ago
The Curare Group Cleveland, United StatesSeeking a fellowship-trained Orthopedic Sports Surgeon to join this 12-member private practice in Cleveland's best suburb. Once offered Partnership status, you will participate in all ancillary services of the practice including PT/OT, MRI and soft goods. In addition, you will ha ...
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Orthopedic Surgeon Needed in Cleveland Ohio
1 week ago
The Curare Group Cleveland, United StatesSeeking a fellowship-trained Orthopedic Spine Surgeon to join this 12-member private practice in Cleveland's best suburb. Once offered Partnership status, you will participate in all ancillary services of the practice including PT/OT, MRI and soft goods. In addition, you will hav ...
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The Curare Group Cleveland, United StatesSeeking fellowship-trained Orthopedic Surgeons of all specialties to join this 12-member private practice in Cleveland's best suburb. Once offered Partnership status, you will participate in all ancillary services of the practice including PT/OT, MRI and soft goods. In addition, ...
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FACULTY Family Medicine Position
2 weeks ago
Bon Secours Mercy Health Cleveland, United States Full timeFull Time FACULTY Position for A New Residency Program – Northeast Ohio · Mercy Health Lorain Hospital,located thirty miles west of Cleveland, is seeking a full-time faculty member to join our new and innovative family medicine residency. This is a new program that will start in ...
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UA - Commissary Driver
6 days ago
GAT Airline Ground Support Cleveland, United StatesGAT Sky Cafeis seeking dynamic, dependable, and motivated individuals to join our team at Cleveland Hopkins International Airport · Driver · Job Summary: · Airport Catering Agent Drivers gather all necessary equipment for assigned flights, loads, and deliver assigned products to ...
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Warehouse / Driver / Material Handler
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Performancereview Cleveland, United States** Warehouse / Driver / Material Handler** · Job Title Warehouse / Driver / Material Handler Job ID Location Cleveland, OH 44135 Other Location 5801 CARGO RD CLEVELAND OH Description **Warehouse / Driver / Material Handler Full Time** · **$17.00 per hour to start / raise to $17 ...
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Airport Warehouse Agent
6 days ago
GAT Airline Ground Support Cleveland, United StatesGAT Sky Cafe is seeking dynamic, dependable, and motivated individuals to join our team at Cleveland Hopkins International Airport · Warehouse · Job Summary: Airport Warehouse personnel receives and delivers all necessary equipment for assigned areas of operations. · Responsib ...
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Otolaryngologist with Mercy Health Lorain
3 weeks ago
Bon Secours Mercy Health Cleveland, United States Full timeOtolaryngologist Opportunity Mercy Health Lorain, OhioMercy Health Lorain, located 30 miles west of Cleveland, has an exciting opportunity for a BC/BE otolaryngologist to join our exceptional, physician-led Mercy Health Physician group of more than 100 providers. With a strong ba ...
Customer Experience Representative- Cleveland Hopkins Airport - Enterprise Holdings
Description
Overview:
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
National and Alamo has an exciting opportunity for a Customer Experience Representative (CXR) at the Cleveland Hopkins Airport (19601 MAPLEWOOD AVE. CLEVELAND, OH 44135). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
Pay for this position is: $18.27 / hour
Hours for this position is:
Monday: 11:30am - 8:00pm
Tuesday: 11:30am - 8:00pm
Wednesday: OFF
Thursday: 11:30am - 8:00pm
Friday: 11:30am - 8:00pm
Saturday: 11:30am - 8:00pm
Sunday: OFF
OR
Monday: 11:30am - 8:00pm
Tuesday: OFF
Wednesday: OFF
Thursday: 10:00am - 6:30pm
Friday: 5:00pm - 2:00am
Saturday: 2:00pm - 10:30pm
Sunday: 5:00pm - 2:00am
Responsibilities:Equal Opportunity Employer/Disability/Veterans
Qualifications:
Customer Experience Representative- Cleveland Hopkins Airport professionals in Cleveland
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James Wilson
Manager/Senior Financial Analysis & Treasury