- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications
- Generate and provide customers with a complete and accurate estimate of repair orders
- Establish and communicate completion time of repair with customer and technician
- Answer incoming service calls
- Maintain and schedule service appointments
- Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and excellent CSI
- Follow the manufacturer's warranty guidelines and procedures
- Conduct business with high integrity that maintains the manufacturer Customer Satisfaction Index (CSI) and DARCARS specified goal(s)
- Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
- Must be able to manage in a fast paced work environment with limited supervision
- Must have great customer service, phone and computer skills
- Previous automotive Service Advisor experience highly preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background)
- Competitive pay and opportunities for bonus
- Insurance: medical, vision, dental
- Short-term and long-term disability plans
- Life Insurance
- 401k
- PTO and Paid Holidays
- Employee discounts on vehicle purchases, parts and service repairs
- Opportunities to join our community service initiatives
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Service Advisor DARCARS KIA
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Service Advisor DARCARS of Silver Spring
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Service Advisor DARCARS KIA
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Service Advisor DARCARS KIA
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DARCARS Automotive Group Temple Hills, United StatesJob Description · Job DescriptionDARCARS Lanham Ford/Kia is now seeking Service Advisors · **No Experience Needed, We Will Train You** · As the Service Advisor you are responsible for presenting, consulting and selling automotive warranty products and repair services to the custo ...
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Service Advisor DARCARS of Silver Spring
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Service Advisor DARCARS of Silver Spring
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DARCARS Automotive Group Silver Spring, United StatesJob Description · Job DescriptionDARCARS Automotive Group is now seeking Service Advisors · As the Service Advisor you are responsible for presenting, consulting and selling automotive warranty products and repair services to the customer in a professional manner while adhering t ...
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Service Advisor DARCARS of Silver Spring
1 day ago
DARCARS Automotive Group Silver Spring, United StatesJob Description · Job DescriptionDARCARS Automotive Group is now seeking Service Advisors · As the Service Advisor you are responsible for presenting, consulting and selling automotive warranty products and repair services to the customer in a professional manner while adhering t ...
Service Advisor DARCARS of Rockville - DARCARS Automotive Group
Description
DARCARS Automotive Group is now seeking Service AdvisorsAs the Service Advisor you are responsible for presenting, consulting and selling automotive warranty products and repair services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements and company policy. In addition, you will build rapport with customers to promote customer satisfaction and customer retention.
In this role you'll:
DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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