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Retail Sales Associate - Union, United States - Sundance Catalog
Description
**Retail Sales Associate**
7875 Montgomery Rd, Cincinnati, OH 45236, USA
Part-time
**Company Description**
Sundance A Place. An Idea. Celebrating and Enriching the Human Experience.
**Job Description**
Sundance is looking for a talented and enthusiastic **Retail Sales Associate** to join our team for a part-time opportunity in **Cincinnati, OH.** Sundance is a leading omni-channel specialty retailer with headquarters located in Salt Lake City, UT. Founded in 1969 by Robert Redford, Sundance is a unique brand that supports artistic endeavors and focuses on creativity, originality, and inspiration.
**Summary**
The **Retail Sales Associate** partners with the store management team in driving store sales by demonstrating persistent attention to detail in serving and selling goods to customers, while offering general support to the management team regarding visual merchandising, housekeeping, and store cleanliness. Above all, the Sales Associate is a team player with the best in mind for the customer, the company, and the owners. The Sales Associate will consistently demonstrate and uphold the Sundance culture with the utmost integrity.
**Duties & Responsibilities**
*Customer Service/Sales*
Greets and welcomes customers as they enter with genuine enthusiasm
Customer service is key we are here to enhance the customer experience by outfitting customers
Asks open-ended questions to customers to determine needs
Tells the product story, features, and benefits of jewelry and merchandise
Checks for customer understanding
Offers additional products that support or relate to the customer needs
Listens to customers and uses their feedback to improve service levels
Informs customers of our website and catalog, offering to put them on our mailing list
Consistently and accurately follows up on customer issues in a timely manner
Seeks product knowledge on new and core goods and openly shares information and selling tips with fellow partners
Processes register transactions accurately and efficiently
Assists the store in achieving the store budgeted sales
Operates all technology in store including Point of Sale, Kiosk and iPad effectively
Must be willing to pitch in as needed
*Standards of Operations*
Maintains visual integrity by regular cleaning and assisting with general housekeeping duties such as folding, dusting, straightening, sweeping, vacuuming, taking out the trash, recycling, keeping stockroom clean daily, restocking supplies, etc.
Replenishes merchandise as needed
Maintains a high level of awareness regarding loss prevention
**Qualifications**
High school diploma or equivalent required
6-12 months retail experience required
Experience with an apparel premium brand retailer preferred
Experience in an environment where customer service is highly regarded is a must
Experience with Point of Sale, Kiosk and iPad technology required
Computer literacy including the use of Microsoft Outlook, Word, Excel and PowerPoint
Proven effective interpersonal skills at all levels, including highly advanced conversational skills and the ability to build relationships with clients
Must be able to read and write English fluently, including business communication
**Additional Information**
If you would like to be part of a great team, are ready to take on a challenge and make a difference within our company, apply today. We offer a competitive wage, retirement benefits, and great merchandise discounts.
For more information about our culture and brand at Sundance, please visit
For the Sundance Story, visit:
Job Code: SC1
Sundance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
All applicants have rights under Federal Employment Laws, including , and .
**Job Location**
Retail Sales Associate
7875 Montgomery Rd, Cincinnati, OH 45236, USA
Part-time