Students Accounts Receivable Specialist/Cashier - Elizabeth City, United States - College of the Albemarle

College of the Albemarle Elizabeth City, United States

1 week ago

Description

Open until filledThe Student Accounts Receivable Specialist/Cashier is responsible for managing all aspects of collections on accounts receivable, engaging with students to address account concerns, processing payments, and maintaining accurate financial records. The role requires a strong understanding and application of cashiering principles with a community college environment.

The Student Accounts Receivable Specialist/Cashier receives supervision from the Cashiering & Accounts Receivable Supervisor.

Assume responsibility for cashiering operations in the absence of the Cashiering and Accounts Receivable Supervisor.
Contact and confer with students regarding payment of their student accounts.
Provide customer-oriented interaction while working out payment arrangements with students.
Prepare third-party billing, exemptions and processes reimbursements; enter information in resources; research; post payments, to include wire transfers and reconcile third party billing;
Review and research A/R balances; correct, reconcile, apply adjustments to student accounts, note account, and place holds on student accounts;
Assist with preparation and distribution of IRS Form 1098T, monthly statements and past due notices to students and third party agencies. Answer questions regarding information provided on the form 1098T;
Provide delinquent account information to debt setoff and third-party debt collector and post collection payments to student accounts.
Process NSF checks or stop payment checks; compose related correspondence;
Receive and receipt cash items, third-party payments and departmental receipts and reconcile payments to ledgers on a daily basis;
Ensure strict confidentiality of financial records;
Assist in all cashiering functions, including daily bank deposits, and processing of daily reports;
Support the daily cash analysis (DCA) to ensure accuracy and completeness of financial transactions.
Assist in processing of student refunds in accordance with established policies and procedures.
Provide customer-service oriented interaction in all telephone and e-mail responses;
Assist in maintaining and updating Ellucian Datatel Colleague system;
Participate in regular meetings and attend trainings as necessary;
Provide assistance to faculty and staff at all campuses;
Process paper documents utilizing the imaging and electronic document management system;
Flexibility to work weekends, evenings, and irregular hours as required;
Flexible lunch hour scheduling.
Perform miscellaneous job-related duties as assigned.

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.

A typical way to obtain the knowledge and abilities would be:

Required Education and Experience:

Associate's degree supplemented by course work in accounting
Two years of increasingly responsible general accounting experience.
Proficiency in computer skills and knowledge of office equipment.

Knowledge of:

Proficiency in Datatel modules relevant to the Business Office.

Skills:

Effective communication skills, both verbal and written.
Strong customer service and interpersonal skills.

Ability to:

Handle confidential information with discretion.
Establish and maintain positive relationships with stakeholders.
Problem-solving abilities with a focus on effective resolution and interpersonal skills.
Work comfortably in a high-stress, high-traffic environment.

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