Client Care Specialist - Sun Valley - Gateway

    Gateway
    Gateway Sun Valley

    1 day ago

    Description

    Client Care Specialist

    The Client Care Specialist reporting into the Care Center Manager, is responsible for the delivery of professional, quality customer service through the effective use of organizational skills, product knowledge, administration, and operations.

    Duties & Responsibilities

    • Ensure excellent customer service, interacting via telephone, email, and in-person.
    • Build rapport and assist customers with product orders.
    • Interact and provide information in response to inquiries about products and services.
    • Determine client needs, offering possible solutions or follow-up as needed.
    • Coordinate client service requests, to ensure delivery is in accordance with client expectations.
    • Acquire and maintain appropriate interpersonal skills and extensive product knowledge of the full range of products and services.
    • Ensure best practices processes and procedures on all administrative and operational activities within the department.
    • Any other duties as assigned.
    • Education, Training & Qualifications
    • Post-secondary degree or diploma in a related field
    • One year experience working within customer service environment involving client care
    • A high level of integrity, ethics, and compassion for the care of the deceased is required.

    Skills & Abilities

    • Teamwork oriented
    • Strong problem identification and solving skills.
    • Ability to effectively communicate, verbally and written.
    • Ability to multitask with multiple systems, while interacting with customers
    • Highly motivated, energetic, and able to thrive in a fast-paced environment.
    • Ability to build and maintain relationships with corporate departments, key business partners and customers.

    Working Conditions

    • Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion
    • Prolonged periods sitting at a desk and working on a computer.
    • Occasionally lifting/moving 100+ lbs.
    • Regularly exposed to low/moderate/high noise environment
    • Regularly exposed to low/moderate/high heat environment

    You'll Love Working With Us Because

    The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with

    Our Core Values

    • People First
    • Exceed Expectations
    • HIT: Honesty, Integrity, Trust
    • Be Passionate and Caring
    • Continuously Improve

    What You Can Expect From Us

    • Generous salary and benefits package includes:
      • 3 national medical plans that pay 100% after the members' deductible and copays
      • 2 national dental plans that cover many services at no cost to the plan members
      • National vision plan
      • Company paid Life/ AD&D and LTD for all full-time employees
      • Chance to purchase additional Life/AD&D coverage at discounted rates
      • Critical Illness, Accident and Pet insurance are offered as an employee's choice
      • Tax savings account: HSA, Health and Dependent Care FSAs
      • 401(k) Retirement plan
    • Potential for Career Growth
    • Employee Assistance Program
    • Paid Holidays & Time Off
    • A Sense of Community
    • Great Hearts & Minds Scholarship Program
    • Gateway Tuition Reimbursement Program

    Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources.


  • Work in company

    Personal Care Specialist

    Only for registered members

    The Personal Care Specialist will engage in one-on-one interactions with patients and/or customers in a customer-facing environment. · ...

    Reno, NV Part time

    3 weeks ago

  • Work in company

    Customer Care Specialist

    Only for registered members

    Job summary · The Customer Care Specialist will be responsible for interacting with customers via phone, chat, and email. They will need to effectively communicate product/technical information clearly and concisely.Responds to customers via phone, email, and chat. · Effectively ...

    Reno

    1 month ago

  • Work in company

    Customer Care Specialist

    Only for registered members

    We are looking for someone who truly wants to help people and thrives in a fast-paced environment. · The Customer Care Specialist will be responsible for interacting with customers via phone, chat, and email. As a Customer Care Specialist you will respond to customers via phone e ...

    Reno, NV

    1 month ago

  • Work in company

    Customer Care Specialist

    Only for registered members

    This position is directly responsible for scheduling our doctors, greeting clients, preparing cremated remains to go home to pet parents and maintaining positive customer relations. · Displays a strong attention to detail and excellent listening skills. · Maintains confidentialit ...

    Reno, NV

    1 month ago

  • Work in company

    Remote Travel Client Care Specialist

    Only for registered members

    Job Description: · As a Remote Travel Client Care Specialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience ...

    Reno

    1 week ago

  • Work in company

    Continuing Care Specialist

    Centered Health, Inc.

    Are you looking for a rewarding part-time position that allows you to make a meaningful impact in the healthcare community? Centered Health is excited to announce an opening for a Continuing Care Specialist · We are seeking a compassionate Continuing Care Specialist to join our t ...

    Nevada City

    1 week ago

  • Work in company

    Personal Care Specialist

    Only for registered members

    The RoleRise personal care specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. · ...

    Carson City, NV

    1 month ago

  • Work in company

    Dental Hygienist- Northern Nevada

    Only for registered members

    Join Absolute Dental – Where YOU Truly Matter. We celebrate your unique skills and offer steady hours that fit your schedule. · ...

    Reno, NV

    1 month ago

  • Work in company

    Nevada Cares Campus

    Only for registered members

    The Diversion and Intake Specialist is responsible for facilitating intake assessments using the Coordinated Entry process to determine guest eligibility in meeting the program's requirements. · Provide triage and diversion services to individuals accessing the Nevada Cares Campu ...

    Reno Full time

    2 months ago

  • Work in company

    Financial Aid Enrollment

    Only for registered members

    The Financial Aid Enrollment & Outreach Specialist supports the Boys & Girls Club of Truckee Meadows' programs by processing financial aid applications and conducting outreach to identify and enroll eligible families. · This entry-level position serves as a primary point of conta ...

    Reno Full time

    1 month ago

  • Work in company

    Staff Accountant

    Only for registered members

    Job DetailsJob Location: Boys and Girls Club Truckee Meadows - Reno, NV 89512Salary Range: $50, $55,000.00 SalaryAs the Boys & Girls Club of Truckee Meadows celebrates its 50th Anniversary of serving our community, we are looking for a mission-driven professional to join our fina ...

    Reno $50,000 - $55,000 (USD) OTHER

    1 day ago

  • Work in company

    Medical Office Specialist

    Only for registered members

    This Medical Office Specialist opportunity is full time, · offers full benefits and a convenient day shift schedule.Medical Office Specialists are health care professionals that will work at the front desk or office area of a healthcare provider's clinic to manage communications ...

    Sparks $17.72 - $26.58 (USD)

    1 month ago

  • Work in company

    Hospitalist Physician

    Only for registered members

    Seeking a dedicated Hospitalist Physician in Sparks, Nevada, to provide exceptional inpatient care. · Manage and coordinate care for hospitalized patients across various medical conditions. · Perform daily patient assessments, develop treatment plans, and monitor progress. · Coll ...

    Sparks $210,000 - $350,000 (USD) per year

    16 hours ago

  • Work in company

    Medical Office Specialist

    Only for registered members

    This Medical Office Specialist opportunity is full time, offers full benefits and a convenient day shift schedule. Medical Office Specialists are health care professionals that will work at the front desk or office area of a healthcare provider's clinic to manage communications w ...

    Sparks

    3 weeks ago

  • Work in company

    Nurse Practitioner OR Physician Assistant PRN

    Only for registered members

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. · ...

    Sparks $60.72 - $75.03 (USD) OTHER

    1 month ago

  • Work in company

    Medical Office Specialist

    Only for registered members

    This Medical Office Specialist opportunity is full time and offers full benefits with a convenient day shift schedule. The job involves managing communications with patients, insurers and medical staff at the front desk or office area of a healthcare provider's clinic. The Medica ...

    Sparks

    3 weeks ago

  • Work in company

    Fire & EMS Specialist

    Only for registered members

    The Fire & EMS Specialist is responsible for responding to emergencies to protect life safety and building operations. · ...

    Sparks

    1 month ago

  • Work in company

    Peer Support Specialist

    Only for registered members

    +Job summary · Peer Support Specialist plays a blended role, peer support specialist and mental health tech.+Provide one-on-one and group peer support sessions for individuals in recovery. · Promote recovery, autonomy, and self-advocacy using lived experience in a non-judgmental ...

    Sparks

    1 month ago

  • Work in company

    Endodontist - Reno, Nevada - Opportunity for Owner Partnership

    Only for registered members

    We are actively searching for an exceptional endodontist to join our high-performing team—and grow with us.This opportunity offers a clear path to partner ownership in a thriving patient-centered practice providing uncompromising clinical excellence. · *Competitive base salary*Pr ...

    Sparks $260,000 - $460,000 (USD)

    3 weeks ago

  • Work in company

    Medical Assistant

    Only for registered members

    We are seeking a Medical Support Specialist to join our team at Concentra. As a vital member of our patient care team, you will play a crucial role in providing exceptional care to our patients. · ...

    Sparks

    1 month ago

  • Work in company

    Teacher Assistant

    Only for registered members

    We are looking for a dedicated Head Start Teacher to join our awesome team. · Come work where you will make a tremendous difference in the lives of children and families We are looking for a dedicated Head Start Teacher to join our awesome team. If you are looking for a state of ...

    Reno, NV

    1 month ago

Jobs
>
Client care specialist
>
Jobs for Client care specialist in Sun Valley