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    Business Operations Manager - Greensboro, United States - City of Greensboro, NC

    City of Greensboro, NC
    City of Greensboro, NC Greensboro, United States

    2 weeks ago

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    Description

    Salary:
    $89, $117,656.00 AnnuallyLocation : Greensboro, NC

    Job Type:
    Active Full-Time
    Job Number: 04343Department: Information Technology
    Opening Date: 05/07/2024

    Closing Date: 5/28/2024 2:30 PM EasternDescriptionGreensboro exists to partner with the community to build the desired quality of life for Greensboro.

    All of our actions are guided by our commitment to and measured by our success in building public trust and the future we and the community desires.

    Critical to our success is maintaining a work environment which fosters employee commitment to public service and making a difference in the lives of our residents.

    If this sounds like a purpose that you would like to share in, please consider the opportunity below.


    Compensation and Benefits:
    The Full Salary Range for this position is $72, $120,881.00 Annually. The Hiring Range is $89,409.00-$117,656.00 Annually depending on qualifications, with an excellent benefits package.

    You can learn more about the benefits that the City of Greensboro offers by visiting Work Schedule:
    Mon. - Fri.

    8:00 am to 5:00 pmPrimary Duties/Brief Description of Work:

    Reporting to the Deputy Director of the Information Technology Department, this position spearheads strategic planning initiatives aimed at enhancing business processes and aligning them with organizational goals.

    Responsibilities encompass the oversight of daily operations for the Business Operations Analytics team, including, but not limited to, managing data extraction, analysis, and integration across our ERP system (Infor Software) and other platforms, while supervising a team of 2 Business Operations Analysts.

    This role entails orchestrating end-to-end Business Operation projects, optimizing workflows, ensuring regulatory compliance, and championing continuous improvement efforts.

    Moreover, the incumbent is tasked with collecting and analyzing data to foster operational transparency, designing and maintaining reports, driving change management initiatives, and nurturing team growth and development.

    Additionally, the role involves troubleshooting data discrepancies, providing analytical support to functional business areas and senior leadership, and providing ad-hoc reporting upon request.

    Collaborating closely with fellow IT team members and external vendors, the individual will also contribute to strategic insights to refine and streamline business processes, and effectively communicate technical solutions to meet client needs.


    QualificationsMinimum Qualifications:


    Bachelor's degree in Business Administration, Operations Management, Data Analytics, or a related field, coupled with 4-6 years of relevant experience.

    Candidates with a high school diploma equivalency and demonstrated expertise in business operations or data analytics will also be considered.3+ years experience with ERP systems such as Infor, PeopleSoft, or SAP Advanced proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.


    Preferred Qualifications:
    Experience working in a local government or municipal environment.
    Expereince in Infor software.
    Expereince adapting to evolving technologies and business needs in a fast-paced environment.

    Experience in working with data visualization tools such as Power BI.01 What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED.All Education/Degrees must also be reflected in the Education section of your employment application.

    Not Applicable Some High School Education High School Diploma / GED Some College Associates Degree Bachelors Degree Masters Degree Doctorate Juris Doctorate 02 Do you have a Bachelor's degree in Business Administration, Operations Management, Data Analytics, or a related field? All Education/Degrees and or Certifications must also be reflected in the Education section of your employment application.

    Yes No 03 How many years of related expereince do you have? Human Resources will not process incomplete answers. You must also clearly state your experience in your employment application's Employment / Work History section. No experience Less than 2 years of experience 2 years of experience, but less than 4 years of experience 4 years of experience, but less than 6 years of experience 6 years of experience, but less than 8 years of experience 8 years of experience, but less than 10 years of experience 10 or more years of experience 04 IIn your own words Clearly describe your related experience (company name, job duties, etc.)

    • If you have no experience, please type "Not Applicable" or "N/A."
    • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers.
    • You must also clearly state your experience in your employment application's Employment / Work History section. 05 How many years of expereince do you have with ERP systems such as Infor, PeopleSoft, or SAP?Human Resources will not process incomplete answers. You must also clearly state your experience in your employment application's Employment / Work History section. No experience Less than 1 year of experience 1 year of experience, but less than 3 years of experience 3 years of experience, but less than 5 years of experience 5 years of experience, but less than 7 years of experience 7 years of experience, but less than 10 years of experience 10 or more years of experience 06 What is your level of proficiency with Microsoft Office (Word, Excel, PowerPoint) No experience Beginner Intermediate Advanced Subject Matter Expert 07 Do you have experience working in Local Government?Human Resources will not process incomplete answers. You must also clearly state your experience in the Employment / Work history section of your employment application. Yes No 08 Do you have Expereince in Infor software? Yes No 09 Do you have Expereince adapting to evolving technologies and business needs in a fast-paced environment? Yes No 10 Do you have experience in working with data visualization tools such as Power BI? Yes No 11 I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed. I understand Required Question

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