- Identify and report, to direct supervisor, theft or company policy violations committed by employees.
- Identify, observe, and apprehend or deter individual(s) for committing external theft.
- Review exception reports and inventory reporting in assigned distribution center to detect internal/external dishonest activity. Assist with internal investigations and interviews.
- Understand and maintain strict compliance with the law and Sephora policies concerning investigations, apprehensions, search and seizure and the preservation of evidence.
- Work physical surveillance on the production floor and other areas of company property, as well as through the building's CCTV system.
- Effectively perform job functions while working independently.
- Testify in court concerning any case, criminal or civil wherein the company is a party in interest.
- Participate in the inventory process as well as any applicable shrink reduction plans.
- Participate in the training of warehouse associates both individually and within meeting or group settings.
- Maintain Loss Prevention awareness and promote available resources (iCARE).
- Perform checklists and audits and communicate findings with leadership and supervisor.
- Complete all Sephora Loss Prevention training requirements.
- Develop and maintain a professional relationship with all warehouse personnel, Loss Prevention personnel, guard staff, local law enforcement agencies and other retailers.
- Serve as a trainer and mentor for new and existing Agents, as well as Security Guard staff.
- Review and approve Security Guard staff schedules within assigned distribution center.
- Strong written, verbal, interviewing, listening and interpersonal communications skills.
- Intermediate computer skills.
- Ability to make appropriate quick decisions in potentially stressful situations.
- Aptitude to de-escalate volatile and possibly dangerous situations.
- Capacity to work well without direct supervision.
- Minimum of 2 years of Loss Prevention experience in a retail environment, preferably some experience within Supply Chain.
- High School graduate or equivalent.
- Able to work nights, weekends and holidays appropriate to the business needs.
- Some overnight travel.
- Ability to perform job duties at elevated heights on occasion. Some job functions and audits may require accessing ladders, platforms or warehouse lift equipment.
- Consistent and reliable attendance required.
- Must be able to stand/walk for entire shift.
- Conform to Sephora Distribution Center dress code policy.
- Able to maintain confidentiality while working with sensitive and privileged information.
- Satisfy and maintain all licensing requirements (as required by state or local jurisdiction).
- Able to work in a fragrance filled environment.
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2nd Shift Logistics Loss Prevention Investigator - Salt Lake City, United States - Sephora
Description
Job ID: 248667
Location: Utah Distribution Center
Address: 6075 West 300 South, Salt Lake City, UT 84104, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular
The schdule for this role is Monday-Friday 4p-12a, additional hours may apply during peak seasons.
This position is based within a Sephora distribution Center, and is responsible for the detection, apprehension, or deterrence of Employee and third party activity that would otherwise result in a loss to company assets. Logistics LP Agents assist in promoting and monitoring compliance to company policies and procedures related to theft prevention, safety and inventory control while maintaining a professional attitude with sincerity and integrity. Further promotes awareness and training within various areas of operational execution.
JOB RESPONSIBILITIES
Knowledge and skills required:
Experience Desired:
Minimum Education Level:
Requirements of the job:
