IT Trainer - Tennessee, United States - Brooksource

Description

Qualifications and Experience

• Education: Bachelor's degree from accredited college plus one year experience in Business Administration, Learning and Development, Customer Service, IT Administration and Management or related field.
• Substitution of Education for Experience: Five years' experience in Business Administration, Learning and Development, Customer Service, IT Administration and Management or related field.

Preferred Experience or Skills / Abilities

• Experience in Learning and Development and Marketing
• Experience as a Business Analyst, Project Manager, or Process Improvement practitioner
• Experience with vendor management and some people leadership experience
• Advanced proficiency in Excel- data manipulation, complex formula creation, data analysis, and report generation.
• Experience creating surveys, tracking results, and communicating results with shared insight.

Required Skills / Abilities

• Strong analytical and critical thinking skills to assess and execute on complex issues and situations
• Excellent verbal and written communication skills to interact with stakeholders at all levels- i.e.- creation of readouts, presentations, emails
• The ability to work independently, organize and effectively manage time and workload to meet deadlines and deliver high quality work consistently.
• Ability to adapt and flourish in an evolving environment.
• Intermediate proficiency in excel and reporting tools. Ability to create pivot tables, charts, and graphs. Ability to share insights and identify trends based upon the data.