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    Dealer Success Manager, South Florida - Boca Raton, United States - Better Car People

    Better Car People
    Better Car People Boca Raton, United States

    3 weeks ago

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    Description

    Job Summary:
    We are seeking a talented and motivated Dealer Success/Performance Manager to join our South Florida team. Better Car People offers a competitive base salary, commission plan, and outstanding benefits.

    We are looking for someone with a strong background in automotive BDC work at the dealership level and has experience working within the automotive dealership technology space, preferable in account management.

    Some travel is required.

    • Experience in BDC management with a focus on CRM technology/reporting is required

    Key Responsibilities:

    • Develop and maintain strong relationships with our dealer partners
    • Conduct regular checkins and meetings with dealers to understand their needs and provide solutions
    • Analyze dealer performance and provide insights and recommendations for improvement
    • Act as a liaison between dealers and internal teams to ensure smooth communication and collaboration
    • Assist dealers in onboarding and training on our products and services
    • Identify opportunities for dealer growth and upsell/crosssell additional products and services
    • Handle any issues or concerns from dealers in a timely and professional manner
    • Stay uptodate on industry trends and developments to provide informed guidance to dealers

    Qualifications:

    • Bachelor's degree in Business Administration, Marketing, or related field
    • 5+ years of experience in sales or account management, preferably in the automotive industry
    • Strong communication, negotiation, and problemsolving skills
    • Ability to build and maintain relationships with a diverse group of dealers
    • Proficiency in Microsoft Office and HubSpot CRM software
    • Knowledge of automotive industry trends and best practices
    If you are a self-motivated and results-driven individual with a passion for building relationships and driving success for our dealer partners, we want to hear from you

    #J-18808-Ljbffr


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