- Greet the guest in an upbeat and positive manner.
- Take beverage orders and serve according to service standards
- Resolve guest complaints, ensuring guest satisfaction
- Clean and reset tables immediately after the guest departs
- Transport dirty tableware to the dishwashing station and clean tableware to the side station
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas in accordance with company policies and procedures and health codes
- Other duties as assigned
- One to three years relevant experience preferred
- High school diploma or equivalent preferred
- Experience providing outstanding guest service
- At least 21 years or age
- Employees must have the ability to effectively speak, read and write in English
Required Work Cards - Alcohol Awareness
- Health
Physical Requirements - Lifting, pulling, pushing, carrying at least 75% of the time
- Walking or standing up to 100% of the time
- Hearing, vision, speaking and literacy (critical)
- Working inside in a noisy and hot or cold environment
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations. -
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Description
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Essential Functions:
Qualifications/Requirements: