Office 365 Engineer - Cincinnati, United States - Smart IT Frame LLC

Description

Responsibilities:

Migration Planning and Execution:

• Assess the current Google Workspace environment and develop migration strategy to Office 365.
• Coordinate with stakeholders to understand requirements and priorities for migration.
• Plan and execute the migration process, including data transfer, user provisioning, and testing.
• Troubleshoot and resolve any issues that arise during the migration process.

Office 365 Administration:

• Manage user accounts, licenses, and permissions within the Office 365 environment.
• Configure and maintain Office 365 services such as Exchange Online, SharePoint Online, and Teams.
• Monitor system performance and troubleshoot any technical issues that may arise.
• Implement security best practices to ensure the integrity and confidentiality of company data.

User Support and Training:

• Provide technical support to end-users for Office 365 applications and services.
• Develop and deliver training materials and sessions to help users maximize their productivity with Office 365.
• Act as a subject matter expert for Office 365, assisting users with troubleshooting and best practices.

Documentation and Reporting:

• Maintain comprehensive documentation of Office 365 configurations, processes, and procedures.
• Generate reports on system usage, performance metrics, and security incidents as needed.
• Use insights from reports to identify opportunities for optimization and improvement.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience as an Office 365 Engineer, with specific expertise in migration from Google Workspace to Office 365.
• In-depth knowledge of Office 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams.
• Strong understanding of cloud technologies and best practices for security and data protection.
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels of the organization.
• Strong problem-solving skills and attention to detail.
• Microsoft certifications such as MCSA: Office 365 or MCSE: Productivity are a plus.