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    • Customer Service Representative - Montpelier - Ernest Soto

    Ernest Soto
    Ernest Soto Montpelier

    1 month ago

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    Description

    Job Title:

    Customer Service Representative - State Farm Agent Team Member

    Location:

    Rutland, VT

    Description:

    We are seeking a highly skilled Customer Service Representative to join our team as a State Farm Agent Team Member. This role requires exceptional customer service skills, attention to detail, and a passion for helping others.

    Key Responsibilities:

    • Establish strong relationships with customers and follow up with them as needed
    • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
    • Use a customer-focused, needs-based review process to educate customers about insurance options
    • Exemplary communication is key to efficiently meeting the needs of customers while promoting business development

    Requirements:

    • Dedication to delivering exceptional customer service
    • Ability to effectively relate to customers, answer their questions, and anticipate their needs
    • Excellent communication skills to assist customers and coordinate with other agency team members
    • Proactive problem-solving skills

    Benefits:

    • Hourly pay: $20.00 - $22.00
    • Growth potential/Opportunity for advancement within my office
    • Valuable career-building experience
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