FT Collections Agent - Atlanta - Guild Mortgage Company

    Guild Mortgage Company
    Guild Mortgage Company Atlanta

    1 day ago

    $44,800 - $61,120 (USD) per year *
    Description

    Job Description

    We are seeking a highly motivated and organized Collections Agent to join our team at Guild Mortgage Company.

    • Collect payments to reduce overall portfolio delinquency according to investor, state and federal guidelines.
    • Participate in outbound dialer campaigns to efficiently manage customer interactions.
    • Provide outstanding customer service via phone, email, or letter, demonstrating patience and professionalism.
    • Assess reason(s) for delinquency to provide the shortest path to a performing loan.

    As a Collections Agent, you will be responsible for interacting with consumers and resolving issues related to delinquent loans. You will work closely with our team to ensure timely payment of loans and maintain positive relationships with customers.

    * This salary range is an estimation made by beBee
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