Senior Systems Administrator - Orlando, United States - DataMasters

Description

Mid-sized company -- Candidates need to live within 1-2 hours of Orlando/ Maitland area

Position will report to Director IT

• Collaborate with IT team to implement standard operational processes and policies from the ground up for a rapid growth/scalable business
• Communicate effectively with and manage MSPs to deliver critical infrastructure upgrades
• Oversight of Tier 1/help desk resources to meet service request SLAs of Orlando HQ
• Strong skills in assessing current state and re-engineering what happened within an environment
• Organized and passionate about bringing order out of chaos
• Partial Hybrid to be onsite as needed (multiple times a month). Must reside within commutable distance
• Distribution/ warehouse/ transportation fulfillment out of central Orlando-based DC
• Manage compliance requirements and on-going projects, as needed
• Ideal candidate is someone that thrives on big challenges

RESPONSIBILITIES

• Hands-on leader with a range of experience in IT infrastructure support, including network hardware, fleet/device management, and security compliance
• Mix of on-prem and cloud hosting an extension of resources will be key to the success of the role.
• IT systems infrastructure and experience interacting with vendors and managed service providers as
• Manage cloud and on-premise servers, network hardware (switches, routers, wireless devices) secure storage, peripherals, file shares, drive mapping, documentation of policies and procedures, etc.
• Build and improve processes for user on/off boarding, device procurement, cost management, in collaboration with MSP
• Assist Tier 1 Help Desk in timely and complete resolution of issues
• Communicate with executives and stakeholders frequently
• Grow to manage and own IT Operations independently and collaboratively
• Lead and manage key infrastructure projects
• Azure Activity Directory
• Strong ability to "reverse engineer" and assess

ENVIRONMENT

• Windows Servers 2022/23H2, Unifi Network devices, Switching, Routing, Wireless Devices
• Hybrid fleet of MacOS/iOS/Windows
• Azure Active Directory, storage, configuration
• MS 365, Google Enterprise, Slack, Zoom, PowerBI, SAP B1 SQL
• Upgrades, installations, administration, layering, integration, storage (on prem/ cloud)
• Infrastructure stability and security
• Azure SNGVPN, TCP/IP v4, DNS, DHCP