Patron Services Attendant - Wilmington, United States - Delaware Park Casino & Racing

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    Job Description

    Job Description

    JOB RESPONSIBILITIES:

    • Responsible for assisting guests in designated areas within Patron Services.
    • Provides guests with programs and information as needed.
    • Responsible for accurate accounting of receipts for sales of programs and related journals.
    • Responsible for picking up and distributing programs, Racing forms, and harness eye.
    • Accurately completes reports for accounting purposes.
    • Promotes guest safety within respective areas.
    • Responsible for maintaining guest safety when horses are entering & exiting the Paddock area.
    • Performs all other duties as assigned.
    • Promotes outstanding customer relations.

    JOB REQUIREMENTS:

    • Previous experience in customer service and public relations.
    • Must be knowledgeable of Thoroughbred Racing Industry.
    • Must have excellent written and verbal communication skills.
    • Must be able to work a flexible schedule to meet business demands.
    • Must be able to work flexible schedules due to the needs of the business, including mornings, evenings, nights, weekends, and holidays.

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