Workforce Management Analyst - Louisville

Only for registered members Louisville, United States

4 weeks ago

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Job summary

The Workforce Management Professional 2 plays a key role in supporting operational excellence by applying advanced and predictive analytics.
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Responsibilities

  • Process daily exception requests,
  • and respond to escalated issues.
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  • Familiarity with Genesys Cloud ACD,
  • ,strong proficiency in Microsoft Word,,Excel,,PowerPoint,
    ,Excellent written and verbal communication skills,
    ,Strong analytical,critical-thinking,and problem-solving skills,
    ,Ability to prioritize multiple tasks,.meet deadlines,and maintain high attention to detail..


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    Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

    Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
    , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
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