Client Advisor - Brentwood, United States - Sonic Automotive

Sonic Automotive Brentwood, United States

2 weeks ago

Description

Company Description

At
BMW MINI OF NASHVILLE, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.

Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future.

So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

Duties and Responsibilities:

Respond to internet inquiries with courtesy, accuracy and professionalism
Promptly and accurately enter all customer inquiry data into the CRM.
Generate sales appointments
Conduct phone surveys to assess customer preferences and quality of experience
Effectively utilize lead management tools
Compile all necessary reports, forms and other documentation on a timely basis
Perform other job-related duties as assigned
Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

(The Sales Representative Position has a Pay Scale consisting of the following elements and ranges. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.)

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All applicants must be authorized to work in the USA
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Additional Information

The Sales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles.

The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.

This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.

The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.

We offer a huge ad budget, easy to use systems and a great work environment.

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