Employee Relations Assistant - Irvine, United States - Kura Sushi USA

Description

Kura Sushi USA is a publicly traded U.S. company established in 2008 as a subsidiary of Kura Sushi, Inc. We are an innovative and tech interactive Japanese restaurant chain serving up the ultimate eater-tainment dining experience with a combination of premium ingredients, advanced technology, and affordable prices to create a one-of-a-kind revolving sushi dining experience.

Come join the Kura Krew, a team that is passionate about food, culture and providing a unique experience

We have an exciting opportunity for an Employee Relations Assistant to join our HR team at our Corporate Support Center (CSC) in Irvine, CA The Employee Relations Assistant is responsible for supporting the Employee Relations Manager in the day-to-day administration of the Employee Relations Dept. within the Human Resources Dept. at Kura Sushi USA. The duties include: maintaining human resource related records, ensuring Company policies and regulations are administered, assisting with investigations, and administration/coordination of human resources-related programs.

*This is a hybrid role. Candidates should be local and able to come into our Corporate Support Center, 2-3days a week and as needed for meetings.

Job Duties:

• Respond to all employee issues concerns at the restaurant level in a timely manner.
• Completes all assigned tasks in a timely manner.
• Consistent follow-up with all employee issues and concerns as assigned.
• Completes all filings in timely manner.
• Updates the case management system, Navex – Ethics Point and HR Acuity regularly.
• Maintains employee corrective action forms and files on the Company Share Drive.
• Prepares termination packets, including termination letters and collecting final wage calculations from the Payroll Dept.
• Administers terminations of employment as needed.
• Assists employees with a variety of HR related matters and concerns.
• Assists Employee Relations Manager or Senior HR leadership with investigations and employee complaints.
• Must be able to identify violations of Company policies, procedures, and guidelines swiftly and accurately.
• Must schedule and conduct investigation meetings and interviews with current employees as requested.
• Assists Employee Relations Manager or Senior HR leadership by collecting information to support investigations.
• Maintains data entries in multiple excel spread sheets.
• Must be able to effectively communicate Company policies, procedures, and guidelines to a variety of restaurant employees.
• Advises and trains employees in best employee relations practices and strategies for managing employee grievances and conflicts.
• Supports administrations of Company compliance training programs.
• Ensures Restaurant Managers receive timely notices of HR postings and HR correspondence.
• Supports the Operations Department with multiple HR related projects.
• Supports other departments within Human Resources when needed.
• Seeks constant improvement of more efficient and less expensive ways to improve department work processes.
• Researches and develops resources that create timely and efficient workflow.
• Performs special projects and other miscellaneous duties as assigned by the Employee Relations Manager or Senior HR leadership.
• Follows up to complete any assigned work.

Qualifications:

• Ability to use personal computer for the Microsoft Office Suite of Products, data entry in the case management system and excel spreadsheets, and the Company Share Drive.
• Ability to apply basic skills relative to office administration.
• Ability to complete assigned tasks with attention to detail, reliability, and efficiency.
• Self-motivated with efficient time management skills.
• Requires customer service skills.
• Must be able to exhibit emotional intelligence when working in a variety of situations.
• Must be able to set personal thoughts, feelings, or convictions aside if necessary to ensure the Company goals and objects are met.
• Requires the ability to multi-task and handle stress in a fast-paced working environment.
• Ability to foster and maintain positive working relationships with all levels of management, office staff, and restaurant personnel.
• Must possess personal qualities related to respect for the rights and confidentiality of others.

Requirements:

• Bilingual - fluent in Spanish, verbal and written required.
• Previous leadership experience as a Manager or Supervisor in a restaurant, retail or grocery environment with familiarity writing and delivering performance reviews, corrective action, performance improvement and development plans.
• Experience with employee relations investigations highly desired.
• Working knowledge of ADP Workforce Now, Navex – Ethics Point, HR Acuity, and using Microsoft Office Suite products.
• Strong written and oral communication skills.
• 2+ years of clerical/administrative experience. College experience, bachelor's or associate degree, is preferred, or equivalent combination of education, training, and experience.

Salary: $ $26.00 per hour *DOE