Logistics Coordinator/Warehouse - Los Angeles, United States - Ottimo Resources

Description

Job Description

We are looking for a positive and professional Export Customer Service Representative to join our team in Los Angeles, CA A leading freight forwarding company within the perishable goods industry is seeking an outgoing team member to join their expanding export department.

TRAINING PROVIDED

As a CSR your main priority will be providing excellent customer service while processing orders, entering data, and maintaining continuous communication with clients and staff members.

Related specific responsibilities will include:

• Provide customer service via email and phone
• Impute and process orders within provided system
• Update dealer information within company database
• Answer all customers' questions and provide relevant information
• Track and trace freight shipments for customers/clients
• Assist with light accounting tasks
• Processing international export documents
• Booking air space with airlines
• Communicating status of booking with customers
• Work directly with warehouse and drivers to ensure our customers' needs are met
• Perform general clerical duties

Qualifications:

• Minimum 1 years of customer service and clerical experience
• Minimum 1 year of Excel and Word experience
• Logistic experience is a PLUS
• Must be able to work independently with minimal supervision
• Eligible to work in the US and pass TSA background check

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