No more applications are being accepted for this job
- Professionally answer calls and address caller inquiries as needed
- Route calls as needed to appropriate resources
- Perform research using available resources as needed to provide required information to callers.
- Identify and escalate more complex issues to the research team
- Complete necessary administrative work as needed and complete call logs accurately
- Other projects as assigned by supervisor.
Skills - Call Center
- inbound calls
- Call Center Support
- Basic Software Skills
- Telephone Etiquette
- Active Listening
- Typing Skills
Qualifications - Years of experience: 1 year
- Experience level: Entry Level
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Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
Client Services Support - Beaverton, United States - Randstad USA
Description
A large client of ours is who offers legal services here in Beaverton is looking to build up their team and has openings that start NEXT WEEK. If you are a call center professional looking for an ASAP start, please consider this exciting project and apply today. Pay: $20/hr Schedule: Mon-Fri; 9:30am-6pm (8am-4:30pm training) Location: Beaverton, OR 97005 Duration: Project basedsalary: $ $20 per hour
shift: First
work hours: 9:30 AM - 6 PM
education: No Degree Required
Responsibilities
Position Summary:
The Client's Class Action business operates a call center to handle potential claimant inquiries and claims. The incumbent for this position is responsible for answering inbound and outbound calls, processing email, chat and callback interactions.