Program Services Specialist - Dallas, United States - Dallas College

Description

Current Dallas College employees will need to log into Workday through My Apps to apply. Simply enter "Find Jobs" in the Workday search bar to view open positions and submit your application.All Job Postings will close at 12:01 a.m. CT on the specified Closing Date. To view the job posting closing date please return to the search for jobs page.
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Weekly Work Hours

Compensation Range

Hourly Rate

FLSA

Position Type

POSITION SUMMARY
Responsible for coordinating and/or providing academic support, information and services to students/prospective students in a single program area or across a number of program areas that may include but is not limited to admissions, financial aid, advising, career services, international students, disability services, etc., for one or more special programs and/or populations.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of programs and related college services available to students and/or potential students that foster student success. Ability to interpret and apply applicable laws, rules, regulations, policies, and procedures. Ability to keep up-to-date on trends and best practices related to program area through professional development activities.
Knowledge and ability to guide students/potential students regarding educational issues such as course and program selection, class scheduling, TSI compliance, standards of academic progress, adjustment to college life, study habits, career planning, etc. Ability to create/provide training sessions, workshops and seminars that promote the student experience.
Ability to develop positive, strategic working relationships with internal/external stakeholders and constituents in order to promote the college experience. Able to interact with staff to coordinate training venues, media services, and classroom reservations/set-up at college/location facilities. Ability to assimilate information from various sources in order to make informed decisions.
Must be able to manage multiple initiatives and be flexible in a fast-paced constantly changing environment. Must be ethical and able to maintain confidentiality pertaining to student records. Able to effectively manage work responsibilities, establish priorities, and accurately record, proof, and compare data.
Must be able to listen effectively and have excellent interpersonal, verbal and written communication skills in order to interact with individuals. Must possess excellent customer service skills, and the ability to work in a team-oriented setting. Ability to utilize computer technology to access information, maintain records and prepare reports.

PHYSICAL REQUIREMENTS
Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. Occasionally may be required to lift and carry materials weighing up to 20 pounds.

MINIMUM KNOWLEDGE AND EXPERIENCE
Associate's degree plus two (2) years of work related experience. Official transcripts will be required. Must have a current and valid driver's license for off-site travel. Ability to work extended hours beyond the regular 8:00 a.m. – 5:00 p.m. workday including nights and weekends. *** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***