Manager 2 - Mountain View
2 weeks ago

Job summary
Join our Customer Success organization as a Customer Experience professional, leading a portfolio of external partners responsible for delivering world-class support experiences for our MM customers (IES and Non-IES).
You'll play a pivotal role in crafting our partner strategy,
setting a high bar for performance,
driving innovation in service to operational excellence and communication CS strategy and performance to leadership.
This is a critical role at the center of our mid market acceleration,
focused on optimizing how we deliver expert-driven customer experiences across multiple channels and geographies.
Job description
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