Key Holder - Queens, NY, US
5 days ago
Job summary
The Key Holder is responsible for supporting the Store Manager in the daily operation of the store and overall customer experience. He/she demonstrates leadership by modelling Goodwill NYNJ CARE service standards to elevate sales performance.This individual will help to train and coach associates to achieve all set expectations. The Key Holder has the ability to execute all operational functions to Brand standards and drive positive customer experiences in the absence of the Store Manager.
Responsibilities
* Partner with sales specialists and store associates to improve overall customer and donor experience* Lead a high performing customer first orientated team
* Manage customer flow to ensure the best possible experience
Job description
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