Jobs

    Network - Rack & Stack/Cabling Technician - Gastonia, United States - A3 Staffing Solutions

    A3 Staffing Solutions
    A3 Staffing Solutions Gastonia, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    • 3+ years of experience in a Site Support Technician and/or Infrastructure Technician role (or similar experience)
    • Data center experience required
    • Experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices. Combined experience in data centers, labs, or server room environments
    • Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incidents and/or Requests
    • Providing Incident support by collaborating with remote Level 2/3 teams to resolve outages, including replacement of cabling or hardware components
    • Offering Service Request Support by working with remote Network Support Teams to install hardware or patch cables for new customer services
    • Participating in Hardware Rack & Stack installation of Network and Server equipment, cable management, and installation of Fiber and Copper Patch leads. Providing console access to Remote Team for configuration and testing connectivity post-installation

    Company Overview

    We prioritize delivering top-notch services with professionals who exhibit exceptional work ethics and follow established processes. Our core values involve:

    • Providing an outstanding client experience
    • Ensuring fulfillment of commitments
    • Building trust through integrity
    • Cultivating an environment that fosters innovation
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