Admin Support - Ormond Beach
15 hours ago
Job description
Position Title:
Administrative Support
Reports To:
General Manager or Office Manager
Status:
Full-time
Category:
Admin
Location Name:
All American Air
Join the team of experts and realize your true potential
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees.
Position Summary
Provides general administrative and clerical support to the location following standardized processes and procedures. Utilizes various computerized systems and software to perform tasks. Variation in tasks is contingent on the size and staffing level of the location. Work is performed under general supervision with latitude for limited decision making.
Key Responsibilities
Answers telephone and assists call or routes call to appropriate person. Sorts and opens mails, orders office supplies, and maintains files.
Disburses cash from Petty Cash Fund, collects receipts and other required documentation for use of petty cash, reconciles cash expenditures to balance fund monthly, and submits required documentation to Accounts Payable for replenishment of fund.
Removes payments and documents from Lock Bock, enters required information in cash log, completes deposit slip and deposits funds in bank, and faxes/emails deposit information and receipt to designated person.
As requested or from approved list, enters required information into designated system in order to create Purchase Orders. Obtains management approval of purchase order and routes/retains purchasing documentation in accordance with standardized procedures.Maintains spreadsheet record of usage of consigned inventory; creates purchase orders in designated system as inventory is used; reconciles available consigned inventory to usage spreadsheet, and reconciles invoices to purchase orders for consigned inventory.
Processes extended warranty claims in accordance with established procedures andprocesses to include reviewing individual product warranty information in order to complete appropriate vendor's warranty documents. Completes Returned Goods Authorization forms and log and tracks payments/credits from vendor.
Reviews timesheets for completeness, correctness, and required approvals prior to faxing to appropriate corporate personnel for entry into time-keeping system.
Calculates piece rate payments due in accordance with piece-rate program and gathers data relating to spiffs payments due in order to complete spreadsheet for routing for entry by corporate personnel.
Responsible for timely and accurate completion of billing activities and related reports. Ensures that all billing inquiries are researched and resolved quickly using approved training techniques.Responsible for timely and accurate completion of accounts receivable activities including, but not limited to, printing invoices and mailing to customers, calling on accounts with balance owed, collecting cash/check/credit card payments and deposits made timely, and related reports.
Responsible for membership activities including filing agreements, calling on customers to schedule visits, generating monthly reports, and handling the Ad Builder website.
Responsible for timely closing of center tickets and job ensuring accuracy of all information.Gathers required information and documentation in order to complete Employee Action Notice using the Exponent HR System. Emails/faxes new-hire documentation and other required forms and documents to payroll or designee.
Generates various systems reports in order to document updated status of activities and complete required fiscal close forms for month, quarter, and year-end close.
May be required to calculate estimated values for wages due, pending invoices, or other items.Follows SOX procedures to ensure all required files and documents are in place and correct.
Represents the company professionally, honestly, and ethically in all business matters and activities.
Performs similar/other duties as needed or assigned.
Regular, reliable attendance.
Qualifications
High school diploma or equivalent with 1 year experience in general clerical or accounting clerk
Knowledge of generally accepted administrative practices and procedures
Ability to learn and follow company process and procedures, including the fundamentals of human resource related record keeping and record retention
Ability to maintain confidentiality of human resource and other sensitive data
Ability to work well under pressure
Ability to meet deadlines consistently with high levels of attention to detail
Capable of dealing with stressful situations and unhappy customers
Ability to learn and follow company process and procedures
Ability to multitask in a busy work environment and to organize and manage multiple priorities
Excellent customer-service, verbal and written communication, and interpersonal skills
Experience or training the use of computers and related systems in an administrative office environment
Working knowledge of Microsoft Word, Excel and Outlook software applications
Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns
Ability to communicate with co-workers and customers in a pleasant, business-like, and customer focused manner. Ability to communicate with a diverse customer population.
Ability to work effectively in both a team and an independent environment
Benefits
What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:
Competitive Pay with incentive opportunities
Paid Time Off and Company Holiday Pay
Medical, Dental, and Vision Insurance programs
401(k) Retirement Savings Plan with company matching contributions
Life Insurance and disability insurance options
Supplemental benefit programs
World Class Training opportunities through our Experts University
Career Development opportunities
Service Experts Heating & Air Conditioning is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodation upon request for individuals to participate in the application and hiring process.
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