Multimedia Services Manager - Minneapolis, United States - City of Minneapolis

Description

Position Description

This position is critical in managing television content and AV standards, including managing a team of creative professionals, developing opportunities for team and project growth, overseeing the production process, ensuring all productions meet quality standards, managing city-wide AV technology standards for the Office of Community Safety, and staying up to date on the latest technology trends.

The City of Minneapolis does not sponsor applicants for work visas.

Job Duties and Responsibilities

• Develop and manage a communications production schedule for digital programming for OCS to include video content for key OCS departments.
• Direct, coordinate, and supervise all staff and activities.
• Guide programming development by making decisions, offering recommendations, and leading a team to ensure smooth operations.
• Assist Communications staff and other departments with the creative process, including conception, production, and post-production. This ensures the design and content reflect brand consistency.
• Provide cross-departmental collaboration on projects, problems, and obstacles.
• Maintain AV and content management systems, encoders, transcoders, streaming and recording devices, media file storage servers, switches and switchers, workstations, and other broadcast equipment.
• Manage and resolve intake cable complaints from subscribers.
• Collaborate with City Communications to project manage programming for the Office of Community Safety.
• Anticipate problems that may impede a live broadcast or any livestreamed OCS event.
• Troubleshoot problems during live broadcasts or events.
• Oversee budgets and financial planning within the division; this includes developing/managing contracts with vendors and creating bid forms and RFPs as needed.
• Communicate with staff about department policies and procedures.
• Develop relationships with City staff, elected officials, department heads, and vendors.
• Evaluate staff performance and provide feedback annually and during check-ins.
• Evaluate audio/video technology to ensure continuity.
• Ensure compliance with FCC rules and regulations and MN state statutes.

Working Conditions
Office environment. Available on occasional nights or weekends as needed .

Required Qualifications

Minimum Education

Bachelor's Degree in TV/film production, radio production or communications or equivalent.

Minimum Experience

Five or more years of related experience includes industry work experience, extensive industry knowledge, and technical expertise.

Equivalency
An equivalent combination of education and highly related experience in a similar environment may be considered.

Licenses/Certifications

N/A

Selection Process
The selection process will consist of a rating of relevant education and experience. It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check
The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Drug and Alcohol Testing
All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position.

Union Representation
This position is not represented by a Union. View Civil Service Rules for non-represented terms and conditions of employment.

Eligible List Statement
The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two (2) months after it has been established.

Interview Selection
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills and Abilities

• Strong critical thinking and troubleshooting skills
• Exemplary decision-making and judgment abilities.
• Experience working in government and managing staff
• Understanding of TV operations.
• Active listening and learning ability,
• Strong verbal and written communication skills.
• Ability to multitask and manage time
• Ability to solve problems.
• Technology skills related to videography and TV production.
• Knowledge of operating equipment, editing, scheduling programs, managing master control, and troubleshooting under stressful situations.
• Maintain technical level to evaluate software and equipment
• Able to attend seminars, read trade articles, and continue industry-related training.

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.