Director - Member Solutions Center - Canton, MA

The Director, Member Solutions Center leads the credit union's member contact strategy within a key delivery channel. · Experience implementing CCaaS platforms (e.g., Genesys, NICE, Five9, Amazon Connect). · Bachelor's degree in Business, Technology, Operations or related field o ...

+ Lead the credit union's member contact strategy within a key delivery channel. · + Transform the contact center into a modern omnichannel data-driven operation that meets evolving member expectations while maintaining compliance security and a people-first culture. · + Partner ...

The primary function of BayCoast Bank’s Solutions Center Representative is to provide customers service and solutions by telephone, email, and other forms of electronic communication. ...

The primary function of BayCoast Bank's Solutions Center Representative is to provide customers service and solutions by telephone, email, and other forms of electronic communication. · ...

The Solutions Center Representative provides customer service and solutions by telephone, email, · and other forms of electronic communication. · Serves as the first point of contact for customers reaching the bank by telephone or electronic channels. · - Represents the Bank with ...

What you can expectZoom seeks a Partner Consulting Solution Engineer to expand its Contact Center team, applying deep Customer Experience (CX) expertise to drive innovative solutions. · About the TeamPartner Contact Center Consulting Solution Engineers are experts in Zoom's Conta ...

+ Serve as the initial point of contact for HR inquiries and provide prompt and courteous assistance via phone, email, or other communication channels. · Respond to tier 1 questions for all HR inquiries including Benefits, Compensation, · Leave of Absence...The ideal candidate is ...

Provides employee support for HR-related inquiries in a service center environment and process transactions in the Dana Farber Cancer Institute (DFCI) Human Capital Management System (HCMS) and log cases within the customer service management system.The HR Service Center Represen ...

This is a leadership role for someone who thrives on accountability, service excellence, and building high-performing teams. As an Investor Services Supervisor, you will lead a team supporting Call Center representatives in the Retirement Servicing space, helping clients and part ...

IQVIA provides scientific services spanning clinical trials, real world evidence and consulting in all areas of the product lifecycle. We operate in a truly multi-cultural collegial and collaborative work environment that is rich in development and growth. · We lead the industry ...

We are seeking a Global Strategic Design and Solutions Engineer - Mechanical to join our Global Engineering & Innovation team.We need smart, committed people to join us. · Support Senior Director of Global Design in the development of data center solutions for hyperscale data cen ...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. · Support Senior Director of Global Design in the development of data center solutions for hyperscale data center customers within new and existing facilities · Lead the ...

The Center for Integrated Solutions for Infectious Diseases (CISID) is a highly collaborative institute that is committed to taking on infectious disease-focused, patient-relevant research by seamlessly integrating basic research with the clinical endeavor to elucidate the fundam ...

This Physical Therapist role provides comprehensive physical therapy services to enhance mobility, improve quality of life, and promote recovery for patients in need. · Assess patient conditions · Develop personalized treatment plans · ...

Hands-on experience with NICE CXone Studio, NICE IEX, and scripting languages. · ...

The Senior Account Manager will be responsible for providing the highest level of care for their accounts. They will sell product professional services cloud services and managed services from our portfolio of IT solutions. · ...

The Cyber & Information Security team is looking for Delinea Administrator to support Point32Health in their Delinea platform. This role involves working closely with clients, internal teams, and stakeholders to ensure the effective production support capability, · and optimizati ...

The Cyber & Information Security team is looking for Delinea Administrator to support Point32Health in their Delinea platform. · Delinea Admin will be responsible for providing expertise and guidance on Delinea's security solutions. · This role involves working closely with clien ...

Be part of the future. We are one team dedicated to working collaboratively to create purposeful solutions that propel the world forward. · We hope you will join our diverse team of top people – you bring your talent and we'll give you the space and opportunities to grow succeed. ...

This role supports the IS-LSHC-HC vertical for customer focusing on stabilizing and technically leading the Network Tower.The SME is expected to bring deep hands-on expertise and architectural leadership to modernize and optimize enterprise network infrastructure. · ...