Front Desk Lead - Dallas - Miniluxe

    Miniluxe
    Miniluxe Dallas

    1 week ago

    Description

    About MiniLuxe
    Over the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Nail Care. We celebrate self-care as an everyday luxury and we are doing this by becoming the world's leading ethical and clean nail-care brand with an empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 2M+ services.
    We ensure safe practices for our clients & our teams. Our People First culture is our greatest asset & we believe having passion and creativity in your craft and career will help to drive our business. We believe diversity is beautiful and we don't just encourage diversity & inclusion, we embody it as a 95% diverse team If you believe in these values and are about being your best self and making an impact; then we would love to have you join the MiniLuxe team
    About this Role:
    MiniLuxe is hiring a Lead Front Desk Associate to support the client experience and studio operations to drive operational excellence, and consistency across the market.
    This role requires 3+ years of experience in retail, spa/salon, or hospitality. Candidates without relevant experience need not apply.
    What You'll Accomplish:

    • Supports the client experience and studio operations during each shift
    . Achieve daily retail goal

    • Provides exceptional and meaningful service to clients

    • Quickly and efficiently resolves client issues in the moment or with timely follow up

    • Proficiently schedule and prioritize the Zenoti booking system to drive revenue and balance client/team member needs

    • Uphold the highest standards of clean consistently throughout the day.

    • Accountable to driving retail revenue and sharing knowledge to fellow team members

    • Ensures inventory is regularly and accurately received and accounted for.

    • Supports weekly/monthly inventory counts in studio.

    • Leads training and development for new Experience Associate hires.

    • Creates and maintains weekly Experience Associate schedule for assigned studio(s) in the market.
    Who You Are:

    • Excellent communication, verbal, and written skills
    . Reliable (show up to shifts on time)
    . Must have reliable transportation (may work at multiple location)

    • Exceptional interpersonal, planning, and organizational skills

    • Highly motivated, results-oriented, and a self-starter

    • Ability to influence, motivate, and communicate cross functionally

    • Problem solver, able to navigate operational issues with resilience

    • Ability and willingness to travel to studios within the market
    MiniLuxe Benefits:
    MiniLuxe is always leveling up our benefits package to provide what our team wants. This includes:

    • Competitive compensation package

    • Retail Commission

    • Comprehensive health care plan (all the good stuff: medical/dental/vision/LTD/STD and life insurance benefits)

    • Paid Time Off

    • Retirement savings account aka 401k

    • Free Services & Retail Discounts across our awesome non-toxic products

    • Flexible Schedules

    • Continued development and learning opportunities
    Job Type: Part-time
    Pay: $ $19.00 per hour
    Job Type: Part-time
    Pay: From $18.00 per hour
    Benefits:

    • 401(k)
    • Dental insurance
    • Employee discount
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Vision insurance
    Schedule:
    • 8 hour shift
    • Weekends as needed
    • Weekends only
    Work setting:
    • In-person
    Experience:
    • Customer service: 2 years (Required)
    • Retail sales: 2 years (Required)
    Ability to Relocate:
    • Dallas, TX: Relocate before starting work (Required)
    Work Location: In person

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