Director, Quality Technology - San Francisco, CA, United States - JustAnswer

Description

The Director of Product Management will help drive JustAnswer's expansion efforts by partnering with business leaders to envision growth strategies, managing the P&L for our high-traffic B2C funnel attracting millions of monthly visitors, and spearheading multiple growth initiatives.

The Director of Product Management will craft and execute strategies to optimize the funnel experience for paid search and organic traffic, collaborate with the Customer Acquisition team to maximize revenue, and integrate AI insights to tailor marketing efforts for optimal conversions.

Working closely with the CRM team, the Director of Product Management will customize post-conversion flows and ensure company leaders and stakeholders have visibility into growth strategies and performance expectations.

Manage P&L for our high-traffic, high-converting B2C funnel with
~Work with the Customer Acquisition team to better monetize traffic and create targeted remarketing campaigns for non-converters
~ Collaborate with the CRM team to customize the post-conversion flow using themes from the funnel
~ Be the voice of the growth initiative - ensure the company leaders and key stakeholders havevisibility into the growth strategy, and performance expectations,work cross-initiatives to remove blockers andachieve goals
~ Manage, develop, and inspireyourteam of product managers

Previous experience working closely with conversion optimization and subscription management
~ Experience working on Mobile apps
~5+ years of experience with A/B testing.
~ Bachelors Degree Required. MS/MBA preferred
~ Product Management Certification from Pragmatic, Product School, etc


Our mission is simple:
we help people.

We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget.

JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more.

In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions.

JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems.


Data driven :
Data decides, not egos

Courageous:
We take risks and challenge the status quo
Fully Remote Work Environment
~ Dental & Vision
~ Employer paid Long & Short - Term Disability
~ 75 monthly Remote-Work stipend
~$Flexible time off
~11 company holidays
~Our Minister of Fun organizes weekly pop-up lotteries for prizes, monthly virtual bingo, trivia competitions, photo contests, puzzles, virtual mixed-team lunches, and spirited company-wide challenges

Remote From these States Arizona, California, Florida, Georgia, Idaho, Illinois, Indiana, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington, West Virginia and Wisconsin.

Pay Transparency JustAnswer will provide pay transparency information upon application to those in qualifying jurisdictions.

Our Commitment to Diversity At JustAnswer, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people.

Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.

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