- Engage with customers through various channels such as phone calls, chats and email regarding diverse topics including shopping assistance, product recommendations and problem-solving skills.
- Conduct research to determine suitable solutions while proactively setting follow-ups where necessary for effective contact resolution.
A People Oriented Customer Support Professional - Alvin - beBeeEmpathize
Job title: Call Center Agent
Description
Customer Service RepresentativeWe empower you to build, grow and unleash your fullest potential. Currently welcoming applications for multiple positions in our contact center team.
Key responsibilities include: