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- Implement administrative policies and procedures to assure appropriate resident admission in compliance with federal, state and local requirements.
- Implement an organized and accurate record keeping system for resident admission, discharge and bed hold.
- Gather sufficient pre-admission data to determine resident level of care and the ability of the facility to properly care for the resident.
- Interview potential residents and residents' representatives to collect accurate data.
- Complete pre-admission and admission inquiry forms accurately.
- Ability to collect accurate data for all payer sources.
- Ability to interact with discharge planners in an effective, efficient manner. Ask for appropriate and adequate resident information.
- Ability to analyze the information to determine if the facility can care for the resident adequately.
- Assign appropriate hospital numbers and room numbers to residents in consultation with the nursing department and administration.
- Greet and escort the new residents to the assigned nursing unit.
- Identify potential residents whose needs can be met by the facility. Ability to accept reservations for resident accommodations in an accurate and organized manner.
- Follow admission, transfer and discharge policies and procedures.
- Maintain an accurate facility census for all facility departments.
- Communicate an accurate facility census to all facility departments.
- Keep accurate records of residents' information; keep all residents' information confidential.
- Notify appropriate facility a department when a resident is admitted, transferred, discharged or moves from one room to another.
- Work cooperatively with all facility department supervisors and administrative staff.
- Explain facility philosophy, policies and procedures to potential and new residents and residents' representatives.
- Explain the facility admission agreement and all attachments to potential and new residents and residents' representatives.
- Act as a liaison between transferring institutions and the facility; establish a good rapport with transferring institutions.
- Refer facility and resident concerns to appropriate individuals.
- Ability to understand the facility computer system and the software used in this department.
- Ability to analyze Quality Indicator information related to admissions, discharges and resident case mix to develop and implement the marketing program.
- Assume Quality Assurance duties as assigned.
- Consistently work cooperatively with residents, residents' representatives, facility staff, physicians, consultants and ancillary service providers.
- Assume accountability for data contained in the employees' handbook.
- Observe all facility safety policies and procedures.
- Observe all facility infection control procedures.
- Complies with state, federal, and all other applicable health care and safety standards.
- Follow facility Residents' Rights policies.
- Protect the confidentiality of all resident information.
- Demonstrate awareness and understanding of the facility culture and the expectations it incurs.
- Demonstrate awareness of how the culture of the facility affects our service to the veterans we serve.
- Assists families and other visitors as needed.
- Attends/completes required in-services and other required meetings.
- Come to work in clean, neat attire and consistently present a professional appearance.
- Come to work as scheduled and consistently demonstrate dependability and punctuality.
- Perform all duties assigned in an effective, timely and professional manner.
- Accept assigned duties in a cooperative manner.
- Perform other related duties as directed by his/her supervisor.
- Marketing and or public speaking.
- Language Ability - Reads and interprets documents. Ability to write simple reports and correspondence Written Communication - Writes clearly and informatively; able to read and interpret written information.
- Verbal Communication - Talks to others to convey information effectively.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and gramma.
- Quality Management - Demonstrates accuracy and thoroughness.
- Math Ability - Basic knowledge of arithmetic and algebra, and their applications
- Reasoning Ability - Ability to apply common sense understanding to carry out simple written or oral instructions.
- Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Planning/Organizing - Prioritizes and plans work activities; advises for additional resources.
- Attendance/Punctuality - Ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
- High School diploma or equivalent preferred; previous long-term care experience preferred; or an equivalent combination of education and experience.
- RN Nursing License is required.