GDI - Call Center Agents - Twinsburg, United States - Great Day Improvements: A Family of Brands

    Great Day Improvements: A Family of Brands
    Great Day Improvements: A Family of Brands Twinsburg, United States

    1 month ago

    Default job background
    Description

    Overview

    CALL CENTER AGENTS - MACEDONIA, OHIO

    PAID TRAINING, $15 HOURLY, PTO & BENEFITS with FULL TIME POSITIONS AVAILABLE in MACEDONIA, OHIO

    WORK FROM HOME AFTER TRAINING

    FULL TIME DAYS, EVENING & WEEKEND POSITIONS STARTING $15 HOURLY + BONUSES

    IMMEDIATE HIRES AVAILABLE -Must be willing and able to TRAIN & work at our MACEDONIA, OH Corporate office when deemed necessary

    Great Day Improvements is
    GROWING We are seeking friendly upbeat people to join our Customer Care Team

    Our Customer Care Specialists are the first point of contact with customers and are responsible for the
    BEST first impression


    Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants.


    We are seeking FULL TIME - DAYS, EVENINGS & WEEKENDS.

    WORK FROM HOME AFTER TRAINING

    Responsibilities


    • Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department.
    • Provide an exceptional customer experience with each call.
    • Accurate entry of customer's information into our database to set each appointment.
    • Make outbound calls to potential customers as necessary for various follow-up initiatives.
    • Additional administrative duties as required.

    Qualifications


    • Exceptional verbal and written communication skills
    • Exceptional listening and problem-solving skills
    • Must be very well organized
    • Ability to speak clearly and concisely over the phone
    • Ability to multi-task (talk and type simultaneously) and overcome objections
    • Upbeat, positive and professional attitude - a team player
    • Must genuinely enjoy helping customers
    • Proficiency with computers is required along with an aptitude to learn our phone and database systems
    • Accuracy and attention to detail are must-have traits
    • Reliable attendance and punctuality

    TRAINING PAY, BONUSES & BENEFITS with PTO

    WORK FROM HOME AFTER TRAINING

    PAID TRAINING with FULL TIME POSITIONS AVAILABLE

    FULL TIME DAYS, EVENING & WEEKEND POSITIONS STARTING $15 HOURLY + BONUSES + BENEFITS + PTO

    PAID TRAINING - EQUIPMENT SUPPLIED

    • Must have high speed internet connection
    • Must be self disciplined to stay on task
    • Must have ability to speak with customers without any major background noise or distractions while on the phone

    -Must be willing and able to TRAIN & work at our MACEDONIA, OH Corporate office when deemed necessary

    GDI is an Equal Employment Opportunity Employer

    #INDGDI