- Provide high quality service to every customer i.e. smile, greet, address by name, timely assistance, etc.
- Develop working knowledge of bank products/services via training, Bank website, intranet information, meetings, etc.
- Identify opportunities to cross-share Bank products/services and refer customers to a platform employee or appropriate Bank department.
- Assist with customer account inquiries i.e. service charges, balances, account history, etc.
- Refer customers to a platform employee for transactions or questions that cannot be addressed at the teller line
- Protect customer privacy and maintain confidentiality
- Adhere to all Bank policies/procedures
- Receive checking/savings deposits and withdrawals: verify cash, endorsements, identification, and issue receipts
- Determine proper funds availability for checks cashed or deposited based on Bank and regulatory requirements
- Complete Regulation CC Holds, as needed
- Redeem U.S. Savings Bonds
- Issue money orders, cashier's checks
- Assist safe deposit box customers
- Accept loan payments: verify payment amount, ensure proper loan payment code, and issue receipts
- Buy/sell cash from vault as necessary, ensuring teller drawer cash limits are not exceeded
- Balance teller drawer daily, including locating cash discrepancies
- Perform end of day balancing and Teller Capture balancing
- Complete Currency Transaction Reports (CTR), Suspicious Activity Reports (SAR), and Monetary Instrument Logs (MIL)
- Refer customers to the Head Teller or Branch Manager for issues that you cannot resolve
- Balance ATM and load cash into ATM
- Ensure teller station is properly supplied and neat
- Maintain security of teller station including keys, combos, cash drawers, and teller work
- Promote and maintain positive relations with all employees, contacts, customers, and potential customers.
- Represent the bank in business development efforts and civic and community functions.
- High school diploma or equivalent
- 1 year of customer service experience
- 1 year of cash handling experience
- Must possess the ability to interact positively with all levels of the organization, including Management, the Board, Coworkers, and the Public.
-
Teller
1 week ago
Renasant Madison, United States· Teller · Job ID · Job Locations · US-MS-Madison · Overview · Tellers are responsible for processing transactions, assisting with customer inquiries, and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while ...
-
Teller
2 weeks ago
Trustmark Ridgeland, United StatesOverview: · The purpose of this job is to satisfy the customer by providing quality customer service through the processing of a variety of cash and non-cash transactions and to be responsible for the safekeeping of any cash or cash equivalent items in their possession. · Respo ...
-
Credit Union Teller Full Time
2 weeks ago
Glacier Hills Credit Union Jackson, United States Full timeDo you enjoy helping people? Here at Glacier Hills Credit Union, you will be making a difference in helping people reach their financial goals each and every day We are currently looking for someone to join our Member Services team to work full time at our upcoming Jackson locati ...
-
Teller
2 weeks ago
Cadence Bank Flowood, United StatesProvides basic cash receipt and payment services in accordance with Cadence procedures. Assist customers with account questions. This position is on-site. - Summer Teller opening for our Jackson, MS Branches - How You will Make an Impact Responsible Teller, Banking, Computer, Dep ...
-
Teller (Part-time) - Madison, MS
2 weeks ago
Southern Bancorp Madison, United States Part timeWho We Are: · Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), a special certification designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional banking and lending se ...
-
Floating Teller
2 weeks ago
RiverLand Federal Credit Union Jackson, United StatesJob Description · Job DescriptionRiverland Federal Credit Union is seeking a Floating Teller / MSR to join our Member Services team. The ideal candidate will have exemplary organizational, problem-solving, communication, and customer service skills. Our standard service hours are ...
-
Corporate Teller
3 weeks ago
Hope Credit Union / Hope Enterprises Jackson, United StatesAbout Us · Recognized as one of the most successful Black and Women owned credit unions in the nation, HOPE continues to build its brand and impact by expanding access to financial services and engaging in advocacy to mitigate the extent to which factors such as race, gender, bir ...
-
Teller I
2 days ago
PriorityOne Bank Morton, United StatesJob Description · Job DescriptionIs responsible for comprehensive, prompt and efficient customer transactions. Paying and receiving of all account customer transactions. Issuing money orders, pre-paid access cards and official checks. Will maintain the safety and security of cash ...
-
Part-Time Teller
1 week ago
Wells Fargo Flowood, United States Part timeWhy Wells Fargo: · Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Compa ...
-
Teller Retail Banker
3 days ago
Woodforest National Bank Clinton, United StatesTake the next step toward your new career today · Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is t ...
-
Fifth Third Bank Jackson, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropria ...
-
Keesler Federal Credit Union Ridgeland, United States** Branch Manager I - Lake Harbour - Ridgeland, MS** · **Job Category****:** Branch Ops **Requisition Number****:** 3951I02010 Showing 1 location **Job Details** · **Description** · ****BE EXTRAORDINARY AND JOIN THE KEESLER FEDERAL TEAM**** · **Keesler Federal Credit Union te ...
-
Keesler Federal Credit Union Ridgeland, United States** Branch Manager I - Lake Harbour - Ridgeland, MS** · **Job Category****:** Branch Ops · **Requisition Number****:** 3951I02010 · Showing 1 location · **Job Details** · **Description** · ****BE EXTRAORDINARY AND JOIN THE KEESLER FEDERAL TEAM**** · **Keesler Federal Credit Uni ...
-
Personal Banker
23 hours ago
Renasant Ridgeland, United States· Personal Banker · Job ID · Job Locations · US-MS-Ridgeland · Overview · Personal Bankers are intentional about delivering a consistent best in class customer experience. A Personal Banker is a customer service and proactive sales focused position tasked with engaging existing ...
-
Branch Manager I Ridgeland Lake Harbour
3 weeks ago
KEESLER FEDERAL Ridgeland, United StatesJOIN THE KEESLER FEDERAL CREDIT UNION TEAM · Keesler Federal Credit Union team membersenjoy competitive salaries and a wide range of benefits, some of which include:Medical, dental, and vision insurance · Section 125 Flexible Spending Accounts for Health Care and Dependent Care ...
-
Branch Manager I Ridgeland Lake Harbour
2 weeks ago
Knewin Ridgeland, United StatesJOIN THE KEESLER FEDERAL CREDIT UNION TEAM · Keesler Federal Credit Union team membersenjoy competitive salaries and a wide range of benefits, some of which include: · Medical, dental, and vision insurance · Section 125 Flexible Spending Accounts for Health Care and Dependent Car ...
-
Relationship Banker I
16 hours ago
Regions Ridgeland, United States Full timeThank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, ...
-
Member Service Representative
3 weeks ago
Pelican State Credit Union Flowood, United States**Member Service Representative (Jackson, LA)** · Jackson, LA 70748, USA Req #585 Monday, January 24, 2022 · **Pelican State Credit Union is excited to offer a** **$1,200 SIGNING BONUS** **** · Our Jackson Branch is seeking a Member Service Representative to join our team We r ...
-
Porter/Bell Person
1 week ago
Sodexo S A Jackson, United StatesJob Description · Location Name: JACKSON STATE UNIVERSITY · Location ID: · Location: JACKSON STATE UNIVERSITY · Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with p ...
-
Sr. IT Banking Project Manager
1 week ago
Royal & Ross Jackson, United StatesOne of our top finance clients are looking for a Sr. IT Project Manager to handle their CRA (Community Reinvestment Act) Project. · This is a remote contract position estimated to start mid March/April 2024. · Estimated 12-18 month contract. · Rare travel to Jacksonville Mississi ...
Teller - Madison, United States - FIRST BANK MCCOMB MISSISSIPPI
3 weeks ago
Description
Job Description
Summary: Provide service to Bank customers by conducting transactions, assisting with inquiries, and resolving issues in a timely manner. In addition, through customer interactions, identify opportunities to cross-share Bank products and services with referrals to a platform employee or other Bank department.
Duties and Responsibilities:
1. This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by management.
Experience and Other Requirements
6. Proficiency in Microsoft applications, including Word and Excel.
7. Must be proficient using e-mail and the internet.
All First Bank employees are required to:
1. Be attentive to our customer needs with a welcoming personality.
2. Possess a team-oriented attitude with a desire to see success in themselves and others.
3. Maintain a strict standard of confidentiality involving all transactions and relationships.
4. Develop a working knowledge of all bank products.
Statement of Understanding:
I understand that the above duties and how I perform them are the requirements on which my performance will be judged. It is understood that these duties may be revised from time to time at the discretion of the Bank's management.
Employee's Signature Date
Bank Representative Date
FIRST BANK MCCOMB MISSISSIPPI is an EEO employer - M/F/Vets/Disabled