- Performs installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers.
- Diagnose and resolve customer related hardware/software issues utilizing the Service Now tool. Track and document all system changes, problems, issues, and work tasks within Service Now.
- Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support, adds/moves and changes.
- Install OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software.
- Provide user management account support where Elevated Privileges (EP) may be required.
- Perform software application installation and configuration based on change order instructions.
- Utilize log data and system administration tools to diagnose system hardware and software problems, repair, and re-configure or replace defective system components as indicated.
- Perform system monitoring and analysis on assigned systems to discover risks and inadequacies, and provide recommendations on the need for expansion, enhancement or revision.
- Utilize Microsoft System Center Operations Manager (SCOM) and SCOM tools to troubleshoot performance issues and deploy software packages, to include Scripting, McAfee and other VA standard tools.
- Performs inventory functions to include managing pagers and turn-ins including performing media sanitization, disposal and/or turn in of equipment.
- Ability to troubleshoot problems and issues identified by customers and implement corrective actions.
- Perform routine audits of systems and software to determine utilization and adequacy for demand, and compliance with current hardware and software site license regulations and requirements.
- Performs general maintenance activities, printer deployment/repair, software installations, EHRM prep and equipment refreshes. May include occasionally pulling old cables from server room as needed.
- Perform asset management to include asset inventory, audit and tracking, asset administration and reporting, integrated IT asset portfolio, and history and forecasting, automating the asset management process as necessary.
- May occasionally answer door and escort personnel as needed.
- The person in this position needs to frequently traverse around the site campus transporting equipment to various office buildings. Position also requires occasional unpacking/moving & installation of IT equipment weighing up to 25 pounds (or greater with additional assistance). In addition, they may frequently position self to maintain computers/pull cords under desks and in server closets.
-
IT Support technician
1 week ago
MCPc Holdings, Inc. Erie, United StatesMCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do. We provide a wide range of services to our clients including Managed Secu ...
-
IT Support technician
5 days ago
MCPc Holdings, Inc. Erie, United StatesMCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do. We provide a wide range of services to our clients including Managed Secu ...
-
Laboratory Support Technician
6 days ago
UPMC Erie, United StatesDo you want to become a life changer? We invite you to consider joining our UPMC Hamot Lab team as a Laboratory Support Technician In this full-time role that serves our day shift with rotating weekends and holidays, there is an opportunity to partner with a multidisciplinary tea ...
-
Laboratory Support Technician
6 days ago
University of Pittsburgh Medical Center Erie, United StatesDo you want to become a life changer? We invite you to consider joining our UPMC Hamot Lab team as a Laboratory Support Technician In this full-time role that serves our day shift with rotating weekends and holidays, there is an opportunity to partner with a multidisciplinary tea ...
-
Laboratory Support Technician
5 days ago
UPMC - Pittsburgh Medical Center Erie, United StatesJob Description · Do you want to become a life changer? We invite you to consider joining our UPMC Hamot Lab team as a Laboratory Support Technician In this full-time role that serves our day shift with rotating weekends and holidays, there is an opportunity to partner with a mul ...
-
Desktop Support Technician
2 weeks ago
Take2 Consulting LLC Erie, United StatesAre you a recent grad looking for an IT job? This position will give you exposure to supporting a federal client and you will obtain a security clearance (VA Public Trust). · Location: 135 E 38th St Erie, PA 16504 · Work Hours: 8am-4:30pm w/ 30 min lunch break · Workdays: Mond ...
-
Desktop Support Technician
2 weeks ago
Pomeroy Technologies Erie, United StatesJob Description · Core Function: · Work to assist staff to resolve technical issues and provide courteous and knowledgeable assistance with questions. Phone support provides 1st level support for the Help Desk including research and resolution for technical problems. They serve ...
-
Desktop Support Technician Temporary
6 days ago
Pomeroy Technologies, LLC. Erie, United StatesJob Description · Job DescriptionPomeroy is looking to add an experienced Desktop Support Level 2 Technician to join our team for a 2-4 week project. In this role you will be working 5 days a week in 8 hour shifts in the hours range of 6:30am-6:30pm. In this role you will be work ...
-
Technician - Production Support Specialist
1 week ago
Phoenix Technical Solutions Erie, United StatesJob Description · Job DescriptionSalary: $37 to $45 per hour with full benefits · Title: Production Support Technician – Locomotive Manufacturing Support · Location: GE Transportation (A Wabtec Company) – Erie, PA · Job Description: · The Production Support Technician is respons ...
-
Desktop Support Technician Temporary
1 week ago
Pomeroy Technologies, LLC. Erie, United StatesJob Description · Job Description · Pomeroy is looking to add an experienced Desktop Support Level 2 Technician to join our team for a · 2-4 week project. · In this role you will be working 5 days a week in 8 hour shifts in the hours range of 6:30am-6:30pm. In this role you w ...
-
Automotive Master Technician
1 week ago
Eclipse Solutions Wesleyville, United StatesAutomotive Master Technician (m/f/d) DIRECT PLACEMENT · Location: SaarlouisEmployment type(s): Full-timeWorking hours: Hours per week · Purpose and objective of the positionFor over 30 years, we have been writing hero stories · Do you want to be a part of it? Dare to apply as an ...
-
Travel Radiology Technician
3 days ago
LRS Healthcare - Imaging Erie, PA, United StatesLRS Healthcare - Imaging is seeking a travel Radiology Technician for a travel job in Erie, Pennsylvania. · Job Description & Requirements · Specialty: Radiology Technician · Discipline: Allied Health Professional · Duration: 13 weeks · 40 hours per week · Shift: 8 hours, evening ...
-
Travel Echo-Vascular Technician
5 days ago
Host Healthcare Erie, PA, United StatesHost Healthcare is seeking a travel Echo-Vascular Technician for a travel job in Erie, Pennsylvania. · Job Description & Requirements · Specialty: Echo-Vascular Technician · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · 40 hours per week · Shift ...
-
Travel Echo-Vascular Technician
15 hours ago
Host Healthcare Erie, PA, United StatesHost Healthcare is seeking a travel Echo-Vascular Technician for a travel job in Erie, Pennsylvania. · Job Description & Requirements · Specialty: Echo-Vascular Technician · Discipline: Allied Health Professional · Start Date: 06/08/2024 · Duration: 13 weeks · 40 hours per week · ...
-
Travel Surgical Technician
1 week ago
Host Healthcare Erie, PA, United StatesHost Healthcare is seeking a travel Surgical Technician for a travel job in Erie, Pennsylvania. · Job Description & Requirements · Specialty: Surgical Technician · Discipline: Allied Health Professional · Start Date: 05/27/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 ...
-
Travel Surgical Technician
1 week ago
Host Healthcare Erie, PA, United StatesHost Healthcare is seeking a travel Surgical Technician for a travel job in Erie, Pennsylvania. · Job Description & Requirements · Specialty: Surgical Technician · Discipline: Allied Health Professional · Start Date: 05/27/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 ...
-
Travel Radiology Technician
3 days ago
TotalMed Allied Erie, PA, United StatesTotalMed Allied is seeking a travel Radiology Technician for a travel job in Erie, Pennsylvania. · Job Description & Requirements · Specialty: Radiology Technician · Discipline: Allied Health Professional · Start Date: 05/27/2024 · Duration: 13 weeks · 40 hours per week · Shift: ...
-
Patient Care Technician
6 days ago
University of Pittsburgh Medical Center Erie, United StatesAre you a nursing student interested in gaining valuable patient care experience and building relationships with nursing leaders? UPMC Hamot is looking for casual Patient Care Technicians to support a variety of different units throughout the hospital. · Title and starting pay ra ...
-
Patient Care Technician
1 week ago
UPMC Erie, United StatesAre you a nursing student interested in gaining valuable patient care experience and building relationships with nursing leaders? UPMC Hamot is looking for casual Patient Care Technicians to support a variety of different units throughout the hospital. · _Title and starting pay r ...
-
emergency medical technician
3 days ago
EMERGYCARE, Inc. Erie, PA , USA, United StatesEmergyCare's mission is to save lives and positively impact health, well-being and safety in the communities we serve. · Job Title: Emergency Medical Technician (EMT) · Positions: Full-time and Part-time Openings · Location: All LocationsEntry level wage $17.00 · Competitive sal ...
Desktop Support Technician - Erie, United States - Take2 Consulting, LLC
Description
Are you a recent grad looking for an IT job? This position will give you exposure to supporting a federal client and you will obtain a security clearance (VA Public Trust).
Location: 135 E 38th St Erie, PA 16504
Work Hours: 8am-4:30pm w/ 30 min lunch break
Workdays: Monday-Friday
Start Date: 4-6 weeks after offer (clearance process)
Clearance: Public Trust (process usually takes 4-6 weeks to process)
Required experience: Technical Bachelor's Degree
As an onsite Desktop Support Admin on this project, you will be supporting the Department of Veterans' Affairs. You will analyze problem areas and opportunities for improvement in this mission critical network. This position is located onsite at the Veterans' Administration facilities including Medical Centers with daytime hours and potential for weekend hours.
Duties include:
Take2 is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
