Operations Associate III - Westlake, United States - Equity Trust

Description

This position is based out of our Westlake, OH facility and is full-time in-office JOB OVERVIEW
The Operations Associate III, Deposits demonstrates an advanced understanding of incoming check deposits and money movements. In this role, you will review complex tasks and transactions, and maintain documentation within established service levels.
RESPONSIBILITIES & DUTIES

• Process automated bulk dividend files from asset providers through secure file transfer protocol (SFTP) sites
• Run deposits for 401(k) plans and non-plans
• Process returned deposit checks rejected by the bank
• Research and process returned outstanding checks to find resolution and ensure client satisfaction
• Balance daily transactions ensuring accuracy and entering all times in Trust Accounting and bank accounts
• Collaborate with team members to ensure all daily tasks are completed by end of each day
• Perform other duties as assigned

QUALIFICATIONS

• HS diploma or equivalent required
• Associate degree in Business, Finance, or related field preferred
• Minimum 2 years of experience in the banking and/or financial services industry
• Experience in the retirement industry preferred

PROFESSIONAL CERTIFICATIONS

• None required

TECHNICAL SKILLS
To be successful in this role, you should have experience with and an understanding of the following:

• Intermediate-level proficiency in Microsoft Office, with expert-level proficiency in Excel
• Intermediate 10-key skills with a minimum of 9,000 KSPH preferred
• Ability to type 45+ words per minute (WPM) preferred

CULTURAL COMPETENCIES
In addition to our core company competencies of Cultivates Innovation, Nimble Learning, Action Oriented, Collaborates, and Being Resilient, a successful candidate in this role should exhibit the following behavioral competencies:

• Customer Focus
• Communicates Effectively
• Resourcefulness
• Balances Stakeholders

PHYSICAL DEMANDS/WORK ENVIRONMENT
This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the associate is regularly required to speak and hear. The associate is frequently required to sit for extended periods of time, as well as stand, walk, use hands and fingers, and reach with hands and arms. This job requires the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
DISCLAIMER/ASSOCIATE ACKNOWLEDGEMENT
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Equity Trust Company is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

About Equity Trust:

Equity Trust empowers individual investors and financial professionals by removing the barriers to investment freedom. As an IRS approved custodian, we fulfill the custodial and administrative duties required for each type of investment account our clients hold.With an Equity Trust account, clients have the opportunity to invest in alternative assets such as real estate, precious metals, private equity, and more. Additionally, clients can invest in traditional assets such as stocks and mutual funds – all through a single custodian.As an industry-leading custodian of alternative assets in tax-advantaged accounts, our 45-year* track record of excellence is unmatched in the industry. Equity Trust streamlines the investment experience by offering optimized solutions, processes, and service.As a directed custodian, Equity Trust does not provide tax, legal or investment advice, nor do we offer or sponsor any proprietary investment products.