eCommerce Lister - Austin - Goodwill Central Texas

Description

Summary of Position
The E-commerce Lister creates listings for products sold online to meet department standards and daily production and revenue goals.
Role and Responsibilities

• Inspect each item to determine key details and flaws.
• Photographs each item to visibly communicate all details about each item to potential bidders/customers.
• Writes clear and concise item listings that communicates all critical details about an item to potential bidders/customers.
• Researching products prior to listing as needed.
• Accurately uses grammar, spelling and punctuation in item listings.
• Assigns each product to relevant inventory location.
• Meets department production goals for listing items.
• Develops personal product base of knowledge to reduce need for detailed research.
• Performs research as needed to provide accurate and robust product descriptions.
• Adhere to the established standard of quality for item descriptions and item photographs.
• Responds promptly to customer service requests as needed.
• Cross-trains as necessary in other functions of store operations and assists as needed in other areas of the store.
• Works schedule set by supervisor in support of department, including work on weekends and holidays as needed.
• Provides exceptional customer service to all our donors and customers.
• Maintains a professional demeanor at all times.
• Maintains a clean, safe and organized work environment, including production area.
• Maintains a professional appearance adhering to established dress code.
• Complies with all GCT policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
• Other duties as assigned.

Supervisory Responsibility
This position does not have supervisory responsibilities
Required Skills & Qualifications

• Prior experience working in a warehouse environment preferred.
• Must be able to multi-task to meet daily production quotas.
• Typing speed of 35 WPM or higher.
• Must be able to read, write, understand and follow directions in English.
• Ability to develop personal product knowledge base.
• Prior eCommerce or online selling experience preferred.
• Previous thrift industry experience preferred.
• Prior experience with online research for identifying collectibles preferred.
• Prior digital photography experience preferred.
• Highly skilled with Windows PC and operating system.

Physical Requirements

• Ability to work in a non-climate-controlled environment.
• Must be able to lift and carry up to 50 pounds at times.
• Must be able to stand, bend and twist for eight hours.
• While performing the duties of this job, the employee is frequently exposed to airborne particles.