- Serve as the primary administrative and customer service support for the branch, responding to inbound calls, visitors, and service inquiries.
- Manage customer account setup, service agreements, scheduling, and CRM data entry with accuracy and timeliness.
- Process payments, apply credits and adjustments, and support collections efforts for past-due accounts.
- Maintain accurate documentation, records, and system updates across branch administrative workflows.
- Coordinate communication between customers, technicians, sales staff, and branch leadership to resolve issues efficiently.
- Support branch operations through general office administration, reporting, routing/scheduling, supply management, and cross-functional assistance.
- Adhere to company policies, data integrity standards, and customer service expectations.
- Respond to =95% of customer calls, inquiries, and administrative requests within the same day or 24-hour.
- Maintain =98% accuracy across customer accounts, service agreements, CRM entries, and billing transactions.
- Post and reconcile 100% of daily payments and adjustments with zero unresolved discrepancies.
- Reduce outstanding 30/60-day past-due balances by meeting monthly collection targets set by branch leadership.
- Improves branch efficiency by ensuring administrative workflows are completed accurately and on time.
- Protects revenue through timely billing, payment processing, and collections follow-up.
- Enhances customer retention by delivering consistent, professional, and responsive service experiences.
- Enables branch scalability by supporting standardized processes and reliable operational support.
- Communication & Customer Focus: Clear, professional interaction with customers, technicians, and leadership.
- Attention to Detail: High accuracy in documentation, billing, and system data entry.
- Problem Solving & Organization: Ability to manage competing priorities, resolve issues, and maintain workflow discipline.
- High school diploma or equivalent.
- 1+ years of administrative or customer service experience.
- Proficiency in Microsoft Word, Excel, Outlook, and CRM systems.
- Experience using PestPac or similar field-service CRM systems.
- Prior experience in a branch-based, service, or call-center-supported environment.
- Experience supporting billing, payments, or collections activities.
-
· Full-time · Description · Identify and help develop strategic relationships with existing and potential clients. Assist in the development of a strong pipeline of new customer accounts through direct or indirect customer contact and prospecting. Responsible for leading branch- ...
Sibley, IA $65,000 - $135,000 (USD) per year1 week ago
-
· Full-time · Description · Position responsible for making and servicing loan activity for (either/and/or consumer, agricultural, commercial, or real estate) loans. Assists management in making recommendations to overall loan objective, policies and procedures. Provides advice ...
Ireton, IA $55,000 - $115,000 (USD) per year1 week ago
- Work in company
Information Technology Support Technician - Courtroom Technology (D3 Woodbury 111788)
Only for registered members
Job Description · The Iowa Judicial Branch is seeking a detail-oriented and innovative Information Technology Support Technician to join our team. The successful candidate will play a pivotal role in providing technical support for courtroom audio/visual systems, digital recordin ...
Sioux City $52,936 - $83,678 (USD)5 days ago
-
+The Iowa Judicial Branch seeks applicants for a Judicial Attendant in Sioux County. · +* Administer daily courtroom operations* Conduct courtroom preparations* Assist judicial officers during proceedings+Prepare orders, rulings, memoranda, correspondence etc. · Provide customer ...
Orange City $23.13 - $36.57 (USD)1 month ago
-
Iowa State Bank is seeking a candidate who is has an understanding of the local community dynamics and existing relationships with local residents and business owners. Candidate responsible for making and servicing loan activity for (consumer or real estate) loans. Assists manage ...
Le Mars $55,000 - $150,000 (USD) per year Full time1 week ago
-
Job Description · The Iowa Judicial Branch, in Plymouth County, seeks applicants for a Judicial Operations Clerk to perform the clerical support and customer service for efficient court operations and the integrity of court records. · This position will process case-related docum ...
Le Mars $21.42 - $33.86 (USD)16 hours ago
-
Nutrien is seeking an Office Manager to ensure all administrative tasks are completed on time and to high standards. · Greet visitors, answer phones and manage correspondence. · Managing financial records, including accounts receivable and payable. · ...
Vermillion Full time2 weeks ago
- Work in company
Information Technology Support Technician - Courtroom Technology (D3 Woodbury 111788)
Only for registered members
Job Description · The Iowa Judicial Branch is seeking a detail-oriented and innovative Information Technology Support Technician to join our team. The successful candidate will play a pivotal role in providing technical support for courtroom audio/visual systems, digital recordin ...
Sioux City, IA4 days ago
- Work in company
Information Technology Support Technician - Courtroom Technology (D3 Woodbury 111788)
Only for registered members
Job Description · The Iowa Judicial Branch is seeking a detail-oriented and innovative Information Technology Support Technician to join our team. The successful candidate will play a pivotal role in providing technical support for courtroom audio/visual systems, digital recordin ...
Sioux City, IA4 days ago
-
The Judicial Branch is a state-funded Branch of Government that offers medical/dental/vision benefits among others. Under general supervision of district Chief Probation Officer this position's responsibilities include matching juvenile service needs and funding options relative ...
South Sioux City Full time1 month ago
-
The Iowa Judicial Branch seeks applicants for a Judicial Attendant. This position will provide support for trials and proceedings in the courtroom. · ...
Orange City, IA1 month ago
-
The Iowa Judicial Branch seeks applicants for a Judicial Attendant to perform courtroom preparations and administrative support. · Administer daily courtroom operations and prepare orders. · Provide customer service and respond to inquiries from judicial officers and the public. ...
Orange City, IA1 month ago
-
Per Mar Security is seeking hardworking motivated people. · ...
Sioux City1 month ago
-
Overview · Work with the best Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people. · Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with ...
Sioux City $18.50 - $19.50 (USD)1 week ago
-
· Full-time · Description · The Deposit Supervisor will lead teams across our Deposit branch teams of Customer Service and New Accounts Representatives. In this role, you will streamline operations efficiency, drive service excellence, and manage the entire customer lifecycle fr ...
Orange City, IA1 week ago
-
A local banking branch is looking for someone that is self-motivated and a background in commercial lending experience. · The Commercial Loan Officer evaluates needs of potential clients and offer appropriate financial products, · services, and loans · Promote and cross-sell othe ...
Sioux City1 month ago
-
:Iowa State Bank is seeking a candidate who is has an understanding of the local community dynamics and existing relationships with local residents and business owners. Candidate responsible for making and servicing loan activity for (consumer or real estate) loans. Assists manag ...
Le Mars, IA $55,000 - $150,000 (USD) per year1 week ago
-
+Provide technical assistance and support for Windows Desktops and VDIS · +Maintain daily performance of computer systems. · +Fix issues related to all computer devices and peripherals · , valid_job:1} } ) (0) .5) 'd ...
Carmel1 month ago
-
· Full-time · Description · Iowa State Bank is seeking a candidate who is has an understanding of the local community dynamics and existing relationships with local residents and business owners. Candidate responsible for making and servicing loan activity for (consumer or real ...
Le Mars, IA $55,000 - $150,000 (USD) per year1 week ago
-
body{font-family:Arial,sans-serif;}h3{text-align:center;}ul{list-style-type:square;}At Stifel, we strive for a culture that puts our clients and associates first. · About Us · We are a global wealth management and investment banking firm committed to innovation and fresh ideas. W ...
North Sioux City $38,000 - $65,000 (USD) per year1 day ago
-
The mortgage servicing specialist is responsible for managing and maintaining a portfolio of mortgage loan accounts ensuring accuracy compliance and excellent customer service throughout the life of the loan. · ...
Orange City Full time1 month ago
Administrator, Branch Office - Chatsworth - Certus Pest Inc
Description
Job Type
Full-time
Description
Purpose
Provide reliable, accurate, and customer-focused administrative support that enables branch operations to run efficiently, supports revenue collection, and ensures a positive customer and employee experience at the branch level.
Key Contributions
Required Qualifications
-
Branch Manager/ Loan Officer
Only for registered members Sibley, IA
-
Ag Loan Officer
Only for registered members Ireton, IA
-
Information Technology Support Technician - Courtroom Technology (D3 Woodbury 111788)
Only for registered members Sioux City
-
Judicial Attendant (D3) 145037
Only for registered members Orange City
-
Real Estate Loan Officer
Full time Only for registered members Le Mars
-
Judicial Operations Clerk (D3 Plymouth 112411)
Only for registered members Le Mars
-
Office Manager
Full time Only for registered members Vermillion
-
Information Technology Support Technician - Courtroom Technology (D3 Woodbury 111788)
Only for registered members Sioux City, IA
-
Information Technology Support Technician - Courtroom Technology (D3 Woodbury 111788)
Only for registered members Sioux City, IA
-
Juvenile Justice Resource Supervisor
Full time Only for registered members South Sioux City
-
Judicial Attendant (D3) 145037
Only for registered members Orange City, IA
-
Judicial Attendant (D3) 145037
Only for registered members Orange City, IA
-
Security Officer
Only for registered members Sioux City
-
Gate Attendant - 18.50/19.50
Only for registered members Sioux City
-
Deposit Team Supervisor
Only for registered members Orange City, IA
-
Commercial Lender
Only for registered members Sioux City
-
Real Estate Loan Officer
Only for registered members Le Mars, IA
-
EUC Support
Only for registered members Carmel
-
Real Estate Loan Officer
Only for registered members Le Mars, IA
-
Client Service Associate
Only for registered members North Sioux City
-
Mortgage Servicing Specialist
Full time Only for registered members Orange City