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    Service Advisor - Ontario, United States - Martin Automotive Group

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    Description

    Job Description

    Job Description

    Martin Automotive Group is searching for a Service Advisor to join our team at our Subaru of Ontario location We believe our continued success and future growth is attributed to our employees.

    Responsibilities:

    • Greet customers promptly
    • Obtain customer and vehicle information
    • Clearly report all vehicle symptoms as described by the customer
    • Determine and recommend needed maintenance base on age, mileage and history of vehicle
    • Prepare a complete and accurate estimate of cost for labor and parts
    • Establish follow up time
    • Monitor the progress of each vehicle throughout the day, and updating customers frequently
    • Verify that the final invoice reconciles with the work performed on the repair order
    • Explain all completed work and charges to customers

    Requirements

    • Must have high school diploma or GED
    • Proven record of achieving exceptional Customer Satisfaction
    • At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience
    • Above average energy level
    • A desire for a long term career with a growing organization
    • Bilingual preferred but not required
    • Personal and professional integrity

    Benefits

    • Medical, Dental, Vision, Life Insurance
    • 401k
    • Paid Holidays
    • Weekly Paychecks
    • Hourly + commission + bonus

    Service Advisor, Advisor, Service Writer, Customer Service, EOE

    #hpmag


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