Sales Enablement Program Manager - Grand Rapid, United States - Avaya

Description

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.

Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there's no limit to the experiences Avaya customers can create.

The richness of Avaya's global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at

About the role

Manages the strategy, development, deployment and implementation of global enablement and readiness programs for internal and channel sales teams. Drives the growth and development of core industry expertise to facilitate the acquisition of qualified leads, improve ramp time, improve lead conversion, retain existing accounts, improve win rates and drive sales revenue. Partners and builds meaningful relationships with key individuals and teams with functional solution leadership teams, product BUs, marketing and sales leads. Use these relationships to maximize the reach and effectiveness of program delivery to the sales field and partners. May design and develop curricula and enablement content, leveraging advice from instructional designers and SMEs, as appropriate. Utilizes a range of tools and learning approaches to ensure programs gain full reach and effectiveness while remaining cost effective. Define, track and report on key metrics that show enablement activity, sales productivity and enablement effectiveness. Work is performed with minimal direction and reviewed by senior management. Provides solutions to a diverse range of complex problems.

About you

Equal Opportunity employer

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at ) and applicable Privacy Statement relevant to this job posting (accessible at ).