Engineering Intern - Shawnee Industrial Parkway Suwanee, Georgia, United States
4 days ago
Job description
DescriptionGeneral Summary:
While markets, technologies and processes evolve, one thing will never change: McNaughton-McKay's core competencies of selling only quality products, maintaining large and diversified inventories and ensuring on time deliveries. If your interested in joining our team, we invite you to read more about becoming our newest Engineering Intern. Our Engineering Intern employees are high-tech liaisons, using technical skill and problem solving acumen to assist both internal and external customers with pre-sale and post-sale technical support. As part of our technical sales team, you will gain extensive product knowledge through training and develop long-term professional relationships by working with a collaborative, skillful team of people; gaining exposure to the many facets of engineering through our wide and varied customer base.
Key Responsibilities:
• Assists customers, Inside Sales, and Account Managers with technical questions
• Acts as a technical phone support representative, providing customers with basic application assistance
• Proactively sells phone support contracts and software update contracts to assigned accounts
• Creates and updates step-by-step procedures guides for customers and internal use
• Maintains the company's automation equipment that is on display in the demonstration room
• Uses demonstration hardware inventory to develop 'proofs of concept'
• Assists engineering team with hands-on lab equipment setup for customer workshops and seminars
• Assists engineers with project work as needed
• Performs other related duties as assigned
Desired Knowledge, Skills, and Abilities:
• Ability to work with minimal supervision; organizing, prioritizing and completing tasks at own initiative
• Demonstrates problem solving skills
• Demonstrates professional verbal and written communication skills
• Shows initiative and teamwork skills
• Maintains positive attitude with customers, co-workers and management
• Knowledge of MS operating systems and MS Office
• Must be detail oriented and possess excellent follow-up skills
Work schedules are varied and up to 40 hours per week. This position is compensated based on an hourly rate.
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