- Initiate and maintain effective channels of communication with our high-quality network of aligned providers through ownership of implementation and provider relations functions
- Establish and maintain relationships with our high-quality network of aligned providers through office visits, virtual visits (e.g., Teams), telephone calls, prompt resolution of issues, and excellent customer service
- Proactively and collaboratively assess how to further serve our partners and measure provider satisfaction
- Guide partners from initial provider training/onboarding of plan policies, procedures, and available technology (e.g., Provider Portal), through ongoing engagement and relationship optimization
- Minimum of one (1) year of experience in provider network development and/or provider network management capacity, account management, or provider relations experience in a managed care organization required.
- Bachelor's degree preferred; may substitute additional years of experience in lieu of education
- Demonstrated aptitude of going above and beyond in providing service to our network partners
- Previous field-based experience with the willingness to travel onsite to assigned region on a regular basis to build trust-based relationships with a diverse group of stakeholders
- Medical insurance coverage (Medical, Dental, Vision)
- Work/life balance – we mean it 17 days of personal time off (PTO), 12 holidays observed annually, sick time
- Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path
- And additional benefits
Provider Relations Representative - Riverside, United States - WelbeHealth
Description
WelbeHealth is a value-based healthcare organization that's transforming the future of senior care by providing an all-inclusive care option to our most vulnerable senior population.
We step in as the care provider and care planner that work to keep our participants within their communities, out of institutions, and cared for like family, all while receiving the healthcare and social services needed to thrive.
As we continue to serve our current markets and expand into new territories to best serve our participants, our Provider Partnership team leads the charge by building meaningful relationships with our provider network partners, while ensuring excellent clinical care to those we serve.
This will be a hybrid position where you will be out in the field within the Riverside region 3 days per week, and working remotely the remaining two days per week.
Essential Job Duties:
Job Requirements:
You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
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