- Demonstrated skills as a leader of a dynamic team
- Ability to coach and train staff to further the overall team's development
- Exceptional organizational skills and ability to independently prioritize work initiative
- Critical thinking and problem-solving skills
- Exercise good judgement, discretion, and diplomacy in communications through exceptional interpersonal, written, and verbal communication skills
- Ability to adapt and adjust to new or changing situations
- Ability to handle sensitive information with absolute confidentiality
- Ability to make decisions independently or to escalate issues as needed
- Demonstrated skills of service oriented and team focused
- Working knowledge of software applications including Microsoft Word, Excel, Outlook, and Teams
- Ability to multi-task and possess a high level of organizational skills with changing priorities and experience implementing systems.
- Advanced computer skills in Microsoft Office.
- Experience in Qgenda or similar scheduling software.
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Admin Support Supervisor - Chapel Hill, United States - University of North Carolina
Description
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities.
Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events.
UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational UnitThe UNC School of Medicine has a rich tradition of excellence and care. Our mission is to improve the health and wellbeing of North Carolinians, and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.
We strive to promote faculty, staff, and learner development in a diverse, respectful environment where our colleagues demonstrate professionalism, enhance learning, and create personal and professional sustainability.
We optimize our partnership with the UNC Health System through close collaboration and commitment to service.OUR VISION
Our vision is to be the nation's leading public school of medicine.
We are ranked 2nd in primary care education among all US schools of medicine and 5th among public peers in NIH research funding.
Our Allied Health Department is home to five top-ranked divisions, and we are home to 18 top-ranked clinical and basic science departments in NIH research funding.
OUR MISSION
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.
Patient Care:
We will promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.
Education:
We will prepare tomorrow's health care professionals and biomedical researchers by facilitating learning within innovative curricula and team-oriented interprofessional education.
We will cultivate outstanding teaching and research faculty, and we will recruit outstanding students and trainees from highly diverse backgrounds to create a socially responsible, highly skilled workforce.
Research:
We will develop and support a rich array of outstanding health sciences research programs, centers, and resources. We will provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our University to support outstanding research. We will foster programs in the areas of basic, translational, mechanistic, and population research.
Position Summary
The Administrative Support Supervisor will provide high-level administrative support and management for the Administrative Team in the Department of Radiology.
This will include assisting these department leaders with planning, coordinating, and implementing important initiatives for the department to continue to deliver on our missions.
This position will become a trusted advisor for these Vice Chairs, helping them to navigate administrative challenges and change management to deliver on our department missions.
The Administrative Support Supervisor will direct and manage the operations of the team that supports the Department of Radiology's clinical faculty.
The position supervises 4 Administrative Support Associates that assist in carrying out the duties required to provide administrative and clerical support to our faculty in our 10 clinical divisions.
This group provides overall administrative support to our clinical faculty in the areas of schedule management, meeting coordination, document management (i.e. - updating CVs, drafting memos, etc.), and expense management/reimbursement, among other administrative tasks as assigned.
This position will also oversee a team of 2 reading room assistants that support the radiologists who are actively working in the diagnostic reading rooms.
They provide administrative support to the radiologists on clinical service allowing the radiologists to focus on patient care, which allows for a more efficient clinical operation.
The reading room assistants answer phones, connect radiologists with referring physicians, and handle any other administrative tasks that arise.The position will supervise 6 FTEs, including 4 Admin Support Associates and 2 Reading Room Assistants.
Another primary responsibility of the position will be to act as the Program Manager for the Castillo Scholars Program. This is a School of Medicine-wide program but administered and led by the Department of Radiology. This position will manage all aspects of the program.
Since its inception in 2021, the program has grown to now include 18 scholars spanning 16 specialties across the School of Medicine.
This role would oversee coordinating the entire program with program's senior faculty leadership, as well as participating departments faculty mentors and Chairs.
They will be responsible for all aspects of the program including, but not limited to, logistical and event planning, reviewing applications, main point of contact for departmental faculty liaisons and scholars, creation of program curriculum (including didactic lectures and journal clubs), and overall program evaluation.
Lastly, this position will be responsible for all aspects of the Qgenda scheduling software for the Department of Radiology. They are expected to be the subject matter expert for all things related to Qgenda software and departmental scheduling.This includes having in-depth knowledge of the features and abilities of the software, allowing them to advise the Chair, Executive Vice Chair, Division Chiefs, and other departmental leaders on the optimal utilization of the tools available to meet the needs of our faculty and department.
They will collaborate with SOM IT liaisons as well as representatives from Qgenda to optimize, implement, and create further efficiency for the application of the software in Radiology.
Minimum Education and Experience Requirements
High school diploma or equivalency and two years of progressively responsible administrative/office management experience, including some experience as a lead worker; or equivalent combination of training and experience.
Not Applicable.
Position/Schedule Requirements Special Instructions Quick Link
