Technical Product Manager - Cleveland, United States - Sherwin-Williams

Description

Job Description

The Technical Product Manager is responsible for leading the definition of success of digital platform products. This role ensures the highest value initiatives in line with our strategic themes are identified, defined, and prioritized, while ensuring the expectations around cost are being managed.

In this role, the incumbent will be responsible for defining and executing the product strategy for our API platform products. The incumbent will work closely with cross-functional teams to understand customer needs, align with enterprise trends, and bring new API platform products to market. In addition, this role will be responsible for managing the Product Owners within this platform.

Responsibilities

Essential Functions

Strategy & Planning

• Champions strategic product initiatives from opportunity identification and quantification (business case), prioritization, ideation, development and commercialization.
• Ensures products are developed within deadlines to meet company and customer objectives.
• Defines product strategy, vision, and roadmap that aligns with company goals and addresses customer needs.
• Works closely with cross-functional teams to understand customer needs.
• Facilitates highly collaborative design workshops for newly identified domain APIs.
• Maintains alignment with the portfolio vision, solution vision, budget, and other guardrails.
• Identifies value and outcomes desired by customers, seeking to optimize enterprise value.
• Translates new and existing capabilities into actionable requirements for delivery.
• Works with the delivery team to plan product feature releases.
• Manages all aspects of in-life products, including customer feedback, requirements, and issue resolution.

Acquisition & Deployment

• Responsible for Product Ownership role within the product portfolio assigned.
• Provide product oversight for multiple product capabilities.
• Manage multiple projects, assignments, and priorities simultaneously.
• Facilitate meetings and follow up with resulting action items.
• Develop business cases, make recommendations, and define success factors for major product enhancements.
• Provide Product Owner with timely technical recommendations to aid in strategic decision regarding the product.

Operational Management

• Responsible for managing and prioritizing the product backlog.
• Ensures features the product backlog contain clear benefit hypotheses and acceptance criteria.
• Ensures features are prioritized for program increment planning sessions.
• Accepts features, evaluating for completeness as implemented by the delivery teams.
• Synchronize frequently with the Product Owner, providing them with accurate business and platform context.
• Understand business processes and answers questions on relationships between source system, data warehouse and API services.
• Ensures API products are consistently delivering value to customers by defining and measuring value indicators.
• Negotiates capacity allocation to balance the concentration of enabler features.

Incidental Functions

• Assist with projects as may be required to contribute to efficiency and effectiveness of the work.
• Attend business partner and IT staff meetings where appropriate.
• Attend meetings on behalf of the team.
• Make presentations to management, partners, and peer groups as requested.
• Train and share knowledge with development teams in cross functional capacities.
• Participate in hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy.

Qualifications

Formal Education & Certification

• Bachelor's Degree (or foreign equivalent) or in lieu of a degree, at least 12 years in experience in the field of Information Technology or Business (work experience or a combination of education and work experience in the field of Information Technology or Business).

Knowledge & Experience

• 12+ years IT or business experience.
• 6+ years of experience managing direct reports.
• 3+ years of experience in product management, with a focus on API products.
• Knowledge of API design, development, and management best practices.
• Strong experience developing product roadmaps.
• Technical product management or product owner experience.
• Experience with Agile Methodologies and roles.
• Strong experience with highly effective cross-functional team management.
• Exceptional writing and editing skills combined with strong presentation and public speaking skills.

Preferred Qualifications

• Experience designing API platform or similar products.
• Experience working in an agile software development environment.
• Understanding of OpenAPI specification.

Personal Attributes

• Strong communication and presentation skills, with the ability to effectively communicate technical concepts to a non-technical audience.
• Excellent systems/process orientation with demonstrated analytical thinking, organization and problem solving skills.
• Excels in research and enjoys identifying new opportunities.
• Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly, especially in the area of API and platform products.
• Proven ability to lead and work in a team-oriented, collaborative environment.
• Willingness and proven ability to train and teach others.
• Proven ability to facilitate meetings and follow up with resulting action items.
• Proven ability to prioritize and execute tasks in a high-pressure environment.
• Proven ability to work effectively in a multi-cultural environment, and to lead and influence cross-organizationally with and without direct authority.
• Excellent ability to effectively move forward on tasks even with ambiguous or changing requirements.
• Commitment to fostering a culture of inclusion and diversity.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

This position works from the office three days a week and has the option to work remotely two days a week.

About Us

Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.