DataCenter Technician - Paris, United States - Amazon

Description

Data Center Operations designs, installs & maintains the world's largest Cloud Computing Infrastructure.

We are looking for skilled Data Center Technician with a passion for technology to help us expand our Cloud to the next level.

This role is a unique opportunity to work in some of the most cutting edge data centers in the world.

Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.

The Datacenter Technician may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, etc.) and external customers (Hardware Vendors, Contractors, Service Providers among others).

Some of the key responsibilities the Datacenter Technician will undertake are,

Problem Solving

Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include:

Escalation point and technical troubleshooter for all Systems and Network hardware problems

Deep diving into Linux server issues

XEN service virtualization troubleshooting

Technical

Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical

Remediation of physical layer outages, both Systems & Network

Remediation or recovery of physical power issues on racks

Participate in Data Center power & cooling events

Operations

Meet 24x7 On-Call requirements and response during shift rotations.

Install & configure racks of hosts in line with internal SLAs

Triage & resolve trouble tickets for all devices in your region

Data Center point of contact for all High Severity issues

Physical replacement of server and network device parts

Ensure correct rotation of parts & spares

Help define metrics to increase our customer uptime

Enforcing Amazons Security Best Practices

Interact with third party vendors & contractors and other Datacenter technician

Contribute ideas to improve operational efficiency

Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs

Project Management

Participate in and deliver on a number of high impact small to mid-scale projects

Participate in team meetings for metric analysis and project status updates

Help build the world's largest Cloud infrastructure

Mentoring

Share knowledge and help educate less technical staff on the best practices related to all service owner issues

Hiring

Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews

If you are interested to join us, please send us your updated CV in English please

Amazon Web Services (AWS) offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner.

At Amazon, career progression is part of our environment. We want you to progress.

If your career path is in Systems, Network or Database Engineering, Software Development or maybe AWS Support, Technical Operations or perhaps Project Management, we will create a development plan to enable you to succeed reaching those goals.

This begins on Day One Come and work for the world's most Customer Centric Company.

We are open to hiring candidates to work out of one of the following locations:

Paris, FRA

Basic Qualifications

Solid Understanding of Linux/Unix Administration

Server Hardware Troubleshooting experience

Server Booting:
POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID

Some Experience with Network Protocols:
TCP/IP, Ethernet, L2/L3 technologies

Network Hardware:
Copper and Optical Fiber Cabling, Switches, Routers

Strong Communication Skills

Passionate about IT infrastructure and hardware

This position also has a physical component requiring the ability to lift & rack equipment up to 40lbs; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.

Preferred Qualifications

Remote Access:
Console routers, IPMI, BMC

Network Equipment Installation and Configuration

Cisco IOS, NX-OS, JunOS

Redundancy:
Power feeds, ATS, Server Hardware, RAID, Network Connectivity

Data Center Operations:
Inventory Management, Hot/Cold Aisles, Security

Experience with Excel and the ability to manipulate data and create necessary charts and diagrams

Participated in Project Management

Experience or Knowledge of AWS products: EC2, EBS, S3 etc.

Scripting:
Bash, Python, Perl, Ruby (or programming languages)

If you are interested to join us, please send us your updated CV in English please

Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire.

La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon.

Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

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