- Accountable for the integrity and effectiveness of the quality improvement and patient safety program at their assigned hospital(s).
- Works closely with other Quality Managers to ensure organization-wide sharing, deployment and alignment of best practice processes to drive, achieve, and sustain clinical excellence goals.
- Collaborates with physicians and all levels of leadership to ensure effective performance improvement initiatives are implemented to continuously improve and sustain the quality of care and services provided.
- Ensures integrity in the cadence of accountability for areas of responsibility, holding self and direct reports accountable for goal achievement.
- Provides leadership and guidance to hospital leaders, using data driven methodologies to address and resolve top opportunities for improvement.
- Uses Lean and/or six sigma methodologies when designing and deploying performance improvement processes.
- Evaluates performance and professional development of direct reports, and holds self and team accountable for the development and achievement of measurable performance goals.
- Functions as co-owner of regulatory related activity with their Regional Accreditation and Compliance Manager.
- These functions may include responding to Agency for Health Care Administration (AHCA) complaint surveys, leading/supporting The Joint Commission Accreditation Surveys and evidence of standard compliance action planning, and participating in oversight of local facility ongoing readiness activities.
- Required experience includes 5 years of clinical experience in acute care setting reflective of the majority of the patient population of the hospital AND 3 years quality or performance improvement related activity AND 3 years in a lead/supervisory/charge role.
- Required RN or Clinical License.
- Certified Professional in Healthcare Quality (CPHQ) required within 5 years of job description Created Date OR within 5 years of Hire Date/Transfer Date if placed into this position after the Created Date.
- Required - Bachelors Degree in related field
- Preferred - Masters Degree in Nursing OR Hospital Administration OR Business Administration
- Preferred Education specialization: Nursing, Hospital Management or Business Admin
- Communication: Communicates in a clear, authentic, and transparent manner to meet the needs of others to ensure messages are received and mutually understood.
- Emotional Intelligence: Demonstrates self-awareness and manages one's emotions. Recognizes and responds constructively to others' emotions and builds meaningful relationships.
- Talent and Team Development: Develops team members and teams by empowering them, setting clear expectations, providing learning opportunities, and supporting ongoing growth.
- Change Champion: Demonstrates a commitment to enhance performance by engaging and promoting change, continuous improvement, adaptability, and innovation.
- Collaboration: Collaborates by sharing responsibility, transparent exchange of information, and collective problem-solving to achieve mutually beneficial solutions.
- Results Driven: Takes ownership of outcomes by setting clear, measurable goals and aligning team efforts and resources to achieve them.
- Inclusion and Belonging: Creates an inclusive environment that values all perspectives, respects individuality, and fosters an environment where all feel a sense of belonging.
- Location: Tampa, FL
- Facility: St. Josephs Hospital Main and Children's
- Status: Full Time, Salaried
- Shift Hours: 8:00am to 4:00pm Monday-Friday
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Manager of Quality - Tampa - BayCare Health System
Description
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Manager of Quality:
Minimum Qualifications:
Education:
Benefits:
BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work
BayCare Values: Demonstrate a consistent commitment to BayCare Health System's core values of trust, respect, and dignity in all interactions with patients, families, team members, and the community, supporting our shared responsibility to achieve excellence in the communities we serve.
Leadership Competencies
Position details:
Equal Opportunity Employer Veterans/Disabled
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