IT Field Service Engineer - Kenilworth - Avaunt Technologies Inc

    Avaunt Technologies Inc
    Avaunt Technologies Inc Kenilworth

    1 day ago

    $55,000 - $90,000 (USD) per year *
    Description

    Title: IT Field Service Engineer (Level II - MSP Experience Required)
    Location: North Jersey / New York Metro
    Regional Office: Kenilworth, NJ
    Work Type: Hybrid (Field, Office, Remote)
    As an IT Field Service Engineer (Field), you will be responsible for implementing and troubleshooting various technologies in our fast-growing consulting firm. Work will be done on-site at client locations, in-office technical configuration, and at times can be remote for customer locations in the NJ / NY Metro area.
    Key Responsibilities:

    • Provide technical services to our clients based in the New Jersey/New York metro markets
    • Research technically sound solutions to small and medium business technology environments
    • Utilize monitoring tools and services to support our client base Provide outstanding customer service with direct interaction with the client base
    • Document project and support calls with clear and concise communications
    • Set up system and network architecture for new and current business clients
    • Install multi-vendor hardware technologies in Server, SAN, LAN, WAN, VPN
    • Monitor Disaster Recovery and Business Continuity solutions
    Basic Skill Proficiencies Required in the following technologies:
    • Active Directory / Group Policy configuration, troubleshooting, and maintenance
    • Prior Managed Services (MSP) experience required.
    • Microsoft Azure, Intune Android, and IOS knowledge
    • Virtualization experience with VMWare / Hyper-V ISCSI, LAN/WAN, WiFi, Firewall, and Routing knowledge Windows Server OS experience with install, troubleshooting, management and maintenance
    • Basic Linux a plus, but not required.
    Requirements:
    • High School Diploma or equivalent required; Some college preferred.
    • 5+ years of experience serving IT support needs required; prior MSP experience is required.
    • Prior experience with Microsoft 365 experience and Teams required.
    • Strong Windows Desktop experience, installation and troubleshooting.
    • Mac experience preferred.
    • Ability and comfortable working directly with clients
    • Excellent documentation skills required.
    • Ability to write technical processes and perform technical duties
    • Licensed and own a vehicle, willing to travel within the NJ/NY Metro area-
    • Advanced understanding of IP, DNS, and the OSI model Knowledge of current and previous technologies
    • Solid communicator with excellent professional client skills
    • Key Certifications in the Industry
    • Exceptional problem-solving skills
    * This salary range is an estimation made by beBee
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