- Provide technical services to our clients based in the New Jersey/New York metro markets
- Research technically sound solutions to small and medium business technology environments
- Utilize monitoring tools and services to support our client base Provide outstanding customer service with direct interaction with the client base
- Document project and support calls with clear and concise communications
- Set up system and network architecture for new and current business clients
- Install multi-vendor hardware technologies in Server, SAN, LAN, WAN, VPN
- Monitor Disaster Recovery and Business Continuity solutions
- Active Directory / Group Policy configuration, troubleshooting, and maintenance
- Prior Managed Services (MSP) experience required.
- Microsoft Azure, Intune Android, and IOS knowledge
- Virtualization experience with VMWare / Hyper-V ISCSI, LAN/WAN, WiFi, Firewall, and Routing knowledge Windows Server OS experience with install, troubleshooting, management and maintenance
- Basic Linux a plus, but not required.
- High School Diploma or equivalent required; Some college preferred.
- 5+ years of experience serving IT support needs required; prior MSP experience is required.
- Prior experience with Microsoft 365 experience and Teams required.
- Strong Windows Desktop experience, installation and troubleshooting.
- Mac experience preferred.
- Ability and comfortable working directly with clients
- Excellent documentation skills required.
- Ability to write technical processes and perform technical duties
- Licensed and own a vehicle, willing to travel within the NJ/NY Metro area-
- Advanced understanding of IP, DNS, and the OSI model Knowledge of current and previous technologies
- Solid communicator with excellent professional client skills
- Key Certifications in the Industry
- Exceptional problem-solving skills
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IT Field Service Engineer - Kenilworth - Avaunt Technologies Inc
Description
Title: IT Field Service Engineer (Level II - MSP Experience Required)
Location: North Jersey / New York Metro
Regional Office: Kenilworth, NJ
Work Type: Hybrid (Field, Office, Remote)
As an IT Field Service Engineer (Field), you will be responsible for implementing and troubleshooting various technologies in our fast-growing consulting firm. Work will be done on-site at client locations, in-office technical configuration, and at times can be remote for customer locations in the NJ / NY Metro area.
Key Responsibilities:
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Field Services Engineer
Only for registered members Madison, PA
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Service Engineering Inter
Internship Only for registered members Amity Township
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Service Engineering Inter
Only for registered members Douglassville, PA
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Service Engineering Inter
Only for registered members Douglassville, PA
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Field Services Engineer
Only for registered members Royersford
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Field Services Engineer
Only for registered members Royersford, PA
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Field Services Engineer
Only for registered members Royersford, Pennsylvania, United States
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Service Engineer
Only for registered members Bethlehem
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Service Engineer
OTHER Only for registered members New Britain
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Service Engineer
Only for registered members King of Prussia, PA
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Service Engineer
Only for registered members New Britain, Pennsylvania, , United States
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Service Support Engineer
Only for registered members Ridley Park
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Technical Services Engineer
Only for registered members Hatfield
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Manager, Engineering Services
Full time Only for registered members Reading
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Manager, Engineering Services
Only for registered members Reading
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Field Services Engineer
Only for registered members Bethlehem
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Field Service Engineer
Full time Only for registered members Exton
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Field Service Engineer
Only for registered members Media
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Service Desk Engineer
Only for registered members Malvern
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In-House Service Engineer
Full time Only for registered members Horsham
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Cloud Service Engineer
Only for registered members Chadds Ford